Walmart Senior Technology Operations 

United States, California, Sunnyvale 

792471280

What you’ll do:

• Work with Retail leadership, Retail Support, Engineering, Product and other business partners to resolve issues ranging from introduction of new processes, features or technologies to documentation and/or improvement of existing processes
• Monitor for data related spikes on RTs and leading the troubleshooting & triage
• Represent and lead the Retail Operations Teams in critical Product Launches, Annual Events
• Support/Plan for tools and monitoring enhancements
• Coordinate with multi-geographical teams to drive Retail Operations Team Goals
• Establish a robust feedback mechanism to Engineering Teams for temporary and permanent solutions of the issues reported by Retail Teams
• Drive escalation of issues, coordinate key resources across the organization in the escalation process, and project manage the issue until its resolution
• Build trusted relationships with key stakeholders within the organization to generate proper levels of awareness and adoption of the team’s objectives and goals
• Help develop and deploy process innovations and facilitate the sharing of best practices across the organization
• Be responsible for assisting leadership teams in setting and measurement of actual performance against expected standards
• Manage all day-to-day activities related to performance improvement
• Build, empower, and coordinate talented operations focused teams in the practical application of continuous improvement tools to drive significant business impact and culture.

What you'll bring:​

• You are a proactive problem solver who operates effectively and independently, even in areas of uncertainty and ambiguity
• You can successfully interact with executive leadership and stakeholders
• You have a “customer service” approach to solving problems
• You can simplify strategy into simple actions
• You have excellent data analytics skills with a strong focus on execution
• You empower and inspire your team to take action and embrace the mindset that, "Everything can be made better."
• You have a passion for “Operations”
• 7+ years of total work experience
• Prior experience working in an eCommerce environment preferred
• Prior working experience in JIRA, Tableau, Power BI, MySQL, Hive preferred
• History of fostering strong cross-functional relationships between engineering and business stakeholders alike
• Experience in establishing, measuring, and meeting KPIs metrics, and managing complex on-the-fly operational concerns
• Self-directed, well organized and have good follow-up skills.
• Innate curiosity; passion for digging into the undefined and finding ways to execute
• Strong communicator; able to level up and down on topics with ease
• Strong leadership capabilities and interpersonal skills
• Bachelor’s degree in Computer Science, Business Administration, Information Systems, or related field.

Leadership Expectations
Acts with Integrity: Follows the law, our code of conduct and company policies, and sets expectations for others to do the same; promotes an environment where associates feel comfortable sharing concerns and reinforces our culture of non-retaliation; listens to concerns raised by associates. takes action and encourages others to do the same; holds self and others accountable for achieving results in a way that is consistent with our values. Acts with Integrity: Acts as an altruistic servant leader and is consistently humble, self-aware, honest, and transparent.

Benefits: Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

For information about PTO, see

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see

Sunnyvale, California US-08479:The annual salary range for this position is $104,000.00-$202,000.00 Bentonville, Arkansas US-10735:The annual salary range for this position is $80,000.00-$155,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include: - Stock Minimum Qualifications...

Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 3 years’ experience in project management, program management, program operations, or related area.Option 2: 5 years’ experience in project management, program management, program operations, or related area.
Preferred Qualifications...

640 W California Avenue, Sunnyvale, CA 94086-4828, United States of America