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Capital One Senior Associate Shared Services Pod Students & Grads Programs 
United States, Virginia, Arlington 
96377966

31.07.2024
Locations: VA - McLean, United States of America, McLean, Virginia Senior Associate, Shared Services Pod, Students & Grads Programs

Key responsibilities of the role will vary and will include:

  • Assist the Pod Lead in establishing a cohesive experience across our Students & Grads programs in key focus areas including L&D strategy, demand planning & allocation, data synthesis, associate experience, and S&G team logistics & operations

  • Curate monthly scorecard metrics to our Program AE’s, L&D Partners, and senior leaders in partnership with PS&A and other analytical resources

  • Coordinate key horizontal functions of the SSP including but not limited to: Monthly Business Review deckware, AAS analysis, organizational changes, team communications, and monthly meetings

  • Design high quality, engaging, impactful leadership development experiences and content, including (but not limited to), facilitator and participant materials, and job aids/tools

  • Lead intern work streams that support intern travel, onboarding and the large scale Mid-Summer event

  • Connect across our S&G programs teams to drive work including project planning and monitoring, reporting out on results/milestones, and evaluating success

  • Execute on best practices on engagement models and stakeholder interaction with key groups who interact with our team

  • Increase efficiencies in contracting, swag ordering, requisition approval and partnering with vendors

  • Assist in coordination of key team engagement activities including AAS analysis, organizational changes, team communications, committees and monthly meetings

  • Monitor the S & G Programs team budget

  • Assist with horizontal efforts as they emerge to ensure a consistent & cohesive experience across the team

  • Design and deliver using Google tools, Zoom and other technology used by our Enterprise Learning team.

Basic Qualifications:

  • Associate's degree or military experience

  • At least 1 year of experience working in Event & Logistics Management or at least 1 year of experience in Human Resources or a combination of both

  • At least 1 year of experience with Google Suite products (Sheets, Slides, Docs)

Preferred Qualifications:

  • Bachelor’s degree

  • At least 2 years of experience in Event Management or at least 2 years of experience in Recruiting or at least 2 years of experience Human Resources or at least 2 years of experience in Marketing or a combination of any of the above

  • Experience with project management

  • Experience with event management

  • Experience interpreting metrics and trends

  • Experience with instructional design

  • Ability to quickly and effectively adapt to change

  • Proven problem solving, analytical and decision-making skills

  • Ability to embrace new systems and process enhancements

  • High degree of professionalism and integrity when interacting with all customer contacts

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.