Capital One Associate Students & Grads Programs Operations 

United States, Virginia, Arlington 

320529288

Associate, Students & Grads Programs Operations

Summary of Responsibilities:

• Partner with key program stakeholders to help execute signature Students & Grads Program Events (Experience Weeks, Onboarding, Graduation) supporting event and logistics support services (fun events, catering, swag, hotel room blocks, etc.) in accordance with Capital One's support process, standards and systems

• Own program budgets, which includes tracking, forecasting, and auditing information on a cadenced basis

• Handle escalated issues acting as a contact for associates requiring higher level of expertise in order to resolve issues quickly

• Help management identify and implement process improvements that enhance the associate experience and/or operational efficiency

• Ensure compliance to policies and procedures through monitoring and coaching

• Develop and execute strategies aimed at promoting the Capital One brand and developing a targeted candidate pipeline of university students

• Develop and coordinate ongoing campus hire and internship trainings and communications

• Manage program communications, including drafting and editing information to be distributed through Team calendar, Google Site, mailbox, newsletter and Slack

• Engage with senior leaders across the company to ensure consistently positive experience for the program’s associates and interns

• Build and own relationships with internal clients, stakeholders and external vendors

• Maintain upkeep of Google Drives and Google Sites spaces, including deckware, rosters, and access

• Ability to quickly and effectively adapt to change

• Proven problem solving, analytical and decision-making skills

• Ability to embrace new systems and process enhancements

• Willingness to work flexible hours due to varying needs within the program

• High degree of professionalism and integrity when interacting with all customer contacts

Basic Qualifications:

• Associate's degree or military experience

• At least 1 year of experience working in Event and Logistics Management or at least 1 year of experience in Human Resources or a combination of both

Preferred Qualifications:

• Bachelor’s degree

• At least 2 years of experience in Event Management or at least 2 years of experience in Recruiting or at least 2 years of experience Human Resources or at least 2 years of experience in Marketing or a combination of any of the above

• At least 1 year of experience with Project Management

• Experience working at a technology company

• Experience interpreting metrics and trends

McLean, VA: $71,200 - $81,300 for HR Associate Richmond, VA: $64,700 - $73,900 for HR AssociateThis role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.