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Cisco Customer Delivery Architect United States, Illinois, Chicago 953414709
23.06.2025
Your Impact
- Influences and leads business consulting expertise to design consultants, sales and deployment teams leading with Trusted Advisor Technical Leadership & Governance.
- Ability to lead cross-functional teams to drive business transformational change with our partners, multiple business units, and solution teams leveraging Security Modernization across multi-architecture technology domains.
- Owner and responsible for Technical Leadership & Governance throughout the customer lifecycle from pre-sales to post sales taking ownership and responsibility as the Technical Trusted Advisor for the accounts assigned.
- Is seen by customer executives and Cisco executives as Chief Architect for business technology vision, strategy, execution, and metrics to drive Cisco technology innovation and adoption.
- Trusted Technical Advisor and Technical Leader in delivering E2E Plan, Multi -Generational Technology Plan, and Quarterly Business Review to achieve maximum business impact and minimize security and deployment operational risks.
- Leads all Technical Cross-Architecture activities and deliverables as part of Architecture Management Office Governance best practices across CX services solution portfolio.
- Responsible for thought leadership in emerging technologies and mentorship development.
- Leads and influences direction on business, application, integration, infrastructure, and data architecture across multiple technology domains including Security, Automation, SASE, Observability, an AI.
- Responsible for high-level data driven technical risk management, to prevent, detect, isolate, and remediate business operational events and proactively resolving them with the customer and partners.
Minimum Qualifications:
- CCIE, CISSP, TOGAF, ITIL certification.
- Expert skills in Security transformation and modernization across multi-technology domains
- Requires a technical or business undergraduate degree (or equivalent).
- MS or MBA preferred.
- Requires 8-11 years working experience in a combination of IT consulting / systems
- Requires a track record of responsibility for managing large digital transformation Program/Projects and functional teams.
Preferred Qualifications:
- Expert across multi-architecture technology depth and breadth from Strategy, Design, Implementation, and operations.
- Industry Vertical Depth: Industry vertical depth in one of the following priority verticals: HealthCare, Finance, Manufacturing, and Retail.
- Expertise in several network centric technologies skills (Hybrid-Multi Cloud, Cloud Native, Security, SASE, Observability, Automation, Intent Base Networking, Collaboration, IOT, AI) and operational disciplines (Incident Management, Performance Management, Change Management, Capacity Management, Fault Management, etc.).
- Fluency in key IT and OT business architecture areas including business process design and technology governance excellence.
- Fluency in key IT and OT business architecture areas including business process design and technology governance excellence.
- Can lead other sales and delivery architects to ensure delivery excellence to achieve customer agreed outcomes.
- Architecture Program implementation skills including technical governance and technical leaders throughout the customer lifecycle.
- Directing other Technical SMEs to accomplish delivery excellence customer outcome realization.
- Ability to solve complex business and technical problems with innovative ideas to impact customer operational improvements.
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