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Informatica Software Engineer PC/IICS 
United States, California, Redwood City 
886160996

23.07.2024
Job Number 37288
Bangalore, Karnataka IN
Experience Level: Entry Level
Travel Requirement:
Software Engineer Your Role Responsibilities? Here's What You'll Do
  • As an integral part of the Global Customer Support team, you will provide technical support for Informatica products
  • The Senior Software Engineer will ensure our customers' success and satisfaction with our products and contributing to their long-term loyalty
  • You will work with the Informatica support team, QA, Engineering, Solutions Delivery, Sales, and Product Management to ensure that Informatica is delivering overall service to our customers
  • Troubleshoot areas of poor performance and identify solutions to resolve issues both in the immediate future and for the longer term.
  • Ensure that knowledge management and data capture processes are adhered to and encourage and help convert technical solutions are converted to Knowledge base articles
  • Ensure that knowledge management and data capture processes are adhered to and encourage and help convert technical solutions are converted to Knowledge base articles
What We'd Like to See
  • Constructively work together as a team, sharing ideas and resources.
  • A high degree of Experience weighing specific technical tradeoffs to maximise impact for effort
  • Strive for excellence and prodigious technical ability.
  • You possess Experience communicating updates and resolutions to customers and other partners – responsiveness, sensitivity,
Role Essentials
  • Experience in multiple operating systems such as Windows, UNIX/Linux
  • Understanding of relational databases like Oracle, Sqlserver, MySQL
  • Experience with Web Services, WSDL, SOAP, XML, XML Schemas, REST
  • Minimum 2+ years of relevant professional experience
Perks & Benefits
  • Comprehensive health, vision, and wellness benefits (Paid parental leave, adoption benefits, life insurance, disability insurance and 401k plan or international pension/retirement plans
  • Flexible time-off policy and hybrid working practices
  • Tuition reimbursement program to support your and personal growth
  • Equity opportunities and an employee stock purchase program (ESPP)
  • Comprehensive Mental Health and Employee Assistance Program (EAP) benefit