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Informatica Senior Software Engineer - IICS/PC 
Japan, Tokyo 
234716655

27.08.2024
Job Number 37226
Bangalore, Karnataka IN
Experience Level: Mid-Senior Level
Travel Requirement:

Your Role Responsibilities? Here's What You'll Do

  • Resolve complex technical issues related to our software products via telephone and email/internet.
  • Participate in problem escalation and call prevention projects to help customers and other technical support staff increase efficiency.
  • Coordinate with Quality Assurance and Engineering teams to provide tracking and resolution of change requests.
  • 2+ years of Database Administrative experience with Relational Database with DBs like Oracle or MS-SQL is preferable.
  • Practical experience in databases like PostgreSQL, Snowflake, Azure, Databricks, and Streaming platforms like Kafka is desirable.
  • Fundamental understanding of Cloud ecosystems like AWS, Azure, or GCP.
  • Experience in multiple operating systems such as Windows, UNIX/Linux
  • Data Replication, Data Warehousing fundamentals, and Knowledge of ETL and data management are desirable.
  • Prior experience in Informatica PowerCenter Data replication or any ETL tool is desirable.

What We'd Like to See

  • Work on issues requiring analytical, often requiring the application of defined procedures to determine appropriate action.
  • Handle customer support cases daily, including verifying cases, isolating, and diagnosing the problem, and resolving the issues.
  • Approach complex technical issues with varying perceptions and make use of opportunities to create productivity tools.
  • Work and provide regular reports for management that measure the effectiveness of the technical support function.

Role Essentials

  • BA/BS or equivalent educational background.
  • Minimum 5+ years of relevant professional experience.

Perks & Benefits

  • Comprehensive health, vision, and wellness benefits (Paid parental leave, adoption benefits, life insurance, disability insurance, and 401k plan or international pension/retirement plans
  • Flexible time-off policy and hybrid working practices
  • Tuition reimbursement program to support your personal growth
  • Equity opportunities and an employee stock purchase program (ESPP)
  • Comprehensive Mental Health and Employee Assistance Program (EAP) benefit