Domain Expertise:
- Develops and maintains advanced to expert level technical expertise in Microsoft Azure platform and Digital & Application Innovation products, including one or more of the following.
- Cloud-native platform technology like Azure App Service, Azure Kubernetes Services and Azure Container Apps
- Development tool stack like GitHub Enterprise, Azure DevOps and Azure DevBox
- Cloud integration services like Azure API Management and serverless technologies like Logic Apps and Functions
- AI App platform technology and design, like Azure OpenAI, LLMs, Azure AI Services, Copilot and Semantic Kernel.
Scale Customer Engagements and Drive Technical Decisions:
- Act as trusted technical advisor in their field of cloud-native application development and application modernization.
- Anticipates customer needs and uses knowledge of customer context and domain expertise to build credible, comprehensive and compelling solution designs.
- Ensures technical wins for core Azure Digital & Application Innovation technologies by independently driving technical discussions with customers. Improves customer interactions and products through feedback and observation.
- Engages other resources across Microsoft and especially Azure, leveraging basic resource knowledge, for key areas of technology as needed to overcome technical blockers on assigned technology set.
Leverage Partner Ecosystem:
- Engages in partner sell-with scenarios by collaborating with partners to carry out technical engagement activities and acting as a source of trusted partner knowledge.
- Supports partner technical capacity by identifying resources to scale and aligning with Microsoft training offerings.
Build Strategy:
- Share competitive insights from customer sessions with colleagues and escalate competitive situations to influence compete strategies and product development.
- Provides strategic, technical input based on Microsoft capability at the account level to contribute to strategy development.
- Collaborates closely with Solution Sales Specialists for Azure Digital & Application Innovation to identify and progress opportunities on customer and industry level.
- Tailors Microsoft messaging to audience and captures and shares customer feedback using knowledge of specific Microsoft solutions and their context in a competitive landscape.
Solution Design and Proof:
- Demonstrates and oversees demonstrations (e.g., architectural design sessions, proof of concept [POC] sessions, RFI/RFPs) of solutions based on Digital & Application Innovation product portfolio. Leverages broader Microsoft partner/customer teams as needed to prove product capabilities and integration into customer environment.
- Presents and applies reference architectures to partners or customers for their technology sets.
- Expands awareness of and begins practicing digital transformation sales methodologies (e.g., challenger sales).
Education:
- Consumes and leverages readiness materials to expand domain knowledge and practices expertise by communicating with customers, partners, and senior colleagues to expand knowledge of architecture.
- Demonstrates new and updated products to increase internal virtual teams' product understanding.
- Participates as a member in the Microsoft tech community, attends community calls, sessions, hackathons, etc., and acts as a resource for their technology area.