JPMorgan Loan Servicing Specialist III 

United States, Illinois, Chicago 

833502493

Job Responsibilities:

• Process complex loan transactions in a fast-paced environment
• Create PDF batch work for quality control and document repositories
• Enter customer and loan details into the loan system
• Process payments, rate resets, and maintenance transactions
• Identify and correct inaccurate or incomplete transaction information
• Minimize credit and business risk through compliance awareness
• Participate in projects and working groups as required
• Review and complete escalated requests
• Maintain proactive communication with business partners
• Meet or exceed established Service Level Agreements

Required Qualifications, Capabilities, and Skills:

• Bachelor’s degree in Accounting, Business, or Finance
• Three years of loan operations or quality control experience in banking
• Proficient in Microsoft Office applications
• Knowledge of ACBS and/or Loan IQ
• Understanding of US Dollar and Foreign Currency Loans
• Strong organizational and time management skills
• Excellent interpersonal and communication skills

Preferred Qualifications, Capabilities, and Skills:

• Ability to adapt to internal tracking and monitoring systems
• Working knowledge of legal/credit documents
• Ability to interpret standard reports and forms
• Demonstrate attention to detail and accuracy
• Ability to maintain high performance in stressful situations