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Capital One Support Specialist Principal Associate 
United States, Virginia, Richmond 
72405364

18.09.2024
West Creek 1 (12071), United States of America, Richmond, Virginia Support Specialist, Principal Associate


Basic Qualifications:

  • High School Diploma, GED, or equivalent certification

  • At least 2 years of experience in Managing IT projects or operations teams

  • At least 2 years Technical Operations experience

  • At least 2 years of experience with IT systems and infrastructure

  • At least 2 years experience with desktop platforms and operating systems

  • At least 2 years of experience with incident management and reporting tools


Preferred Qualifications:

  • Bachelor’s Degree in Business, Information Systems, Computer Science

  • At least 2 years of experience with defining, implementing, and leveraging process (change, incident, problem) management functions

  • ITIL Certification

  • At least 3 year experience with ServiceNow

  • At least 3 years of experience in Project Management (planning, executing, tracking)

  • At least 3 years experience administering Google Workspace, Microsoft Exchange, Proofpoint, Virtru.

  • At least 2 year of experience with public cloud (AWS, Azure, or GCP)

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.