מציאת משרת הייטק בחברות הטובות ביותר מעולם לא הייתה קלה יותר
This role will provide communication and coordination for a geographically dispersed enterprise workforce, acting as a liaison between the Support Organization and its partners. Responsible for communication and coordination with internal and external departments with respect to ongoing projects, strategies, and technologies. This position will require excellent customer service and quick decision making skills to identifyopportunities that support and enhance the work between the Support Organization and its partners. This role requires a focus on execution, accountability, and results to improve the end user experience while driving operational efficiencies.
Basic Qualifications:
High School Diploma, GED, or equivalent certification.
At least 2 years of experience in managing IT projects or operations teams
At least 2 years of Technical Operations experience
At least 2 years of experience in IT systems and infrastructure
At least 2 years experience with desktop platforms and operating systems
At least 2 years of experience with incident management and reporting tools
Preferred Qualifications:
Bachelor’s Degree in Business, Information Systems, Computer Science or Military experience
At least 2 years of experience with defining, implementing, and leveraging process (change, incident, problem) management functions
ITIL Certification
At least 3 years of experience with ServiceNow
At least 3 years of experience in Project Management (planning, executing, tracking)
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
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