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Capital One Manager Strategic Business Learning Consultant 
United States, Virginia, Arlington 
723290232

22.08.2025
  • Strategic Learning Partner:Anticipates future learning needs by staying current with design trends, thinks and solves problems systemically, balances long-term vision with execution rigor, and brings structure to ambiguity while managing competing priorities

  • Bilingual in Learning + Human Centered Design:Skilled at translating design methodologies into effective learning strategies

  • Product-minded:Applies iteration, experimentation, and feedback to improve solutions

  • Collaborative:Thrives in matrixed environments and values co-creation when building alignment acrossRisk and Compliance, HR, and L&D

  • Relationship Manager:Cultivates strong stakeholder relationships, acting as a trusted advisor to foster collaboration

  • Insight-driven:Uses data and insights to drive decisions and continuous improvement

  • Storyteller:Communicates with clarity and influence to senior and technical audiences


This is a visible role with the ability to impact change across the company and drive how learning is built and delivered at Capital One. To do this you will…

  • Partner with Accountable Executives, HR leaders, and key business stakeholders to co-create the annual strategic learning agenda, defining vision, OKRs, operating, and governance models, and ensuring seamless integration and execution across business and learning initiatives

  • Collaborate with business partners to maximize knowledge sharing, peer learning, and optimize resource allocation to achieve the broader strategy

  • Lead design and delivery of learning programs and iterates from feedback and data

  • Project manage multiple initiatives, leading program teams and providing strategic support as needed

  • Manage project scope, timelines, and budget, identifying and mitigating risks or escalating as necessary

  • Own the measurement and evaluation strategy to ensure learning solutions deliver desired outcomes

  • Collaborate on learner communications and external storytelling, sharing insights and outcomes about your work

Here is what you need to be successful:

  • Experience educating, onboarding, or supporting risk and compliance related roles and imperatives

  • Experience partnering with key stakeholders to identify strategic opportunities and define new initiatives for business impact

  • Communicate effectively both written and verbally, with the ability to influence stakeholders at all levels

  • Ability to manage ambiguity, lead through change, and deliver in a matrixed environment

  • High level of initiative, ownership, and a customer-centric mindset

  • Demonstrated success collaborating with other L&D professionals to drive efficiencies and share best practices

  • Apply expertise in adult learning to shape learning strategy and products

  • Comfort facilitating and leading training/workshops effectively, engaging at all levels

Basic Qualifications:

  • Bachelors Degree

  • At least 3 years of experience in client facing consulting

  • At least 2 years of experience in learning and development

  • At least 1 year of experience in project management

  • At least 1 year of experience in learning strategy creation

Preferred Qualifications:

  • 5+ years of experience advising and influencing leadership

  • 5+ years of management consulting experience

  • 3+ years of experience in strategy creation

  • Familiarity with change management

  • Experience facilitating across a variety of modalities including in person and virtual programs

McLean, VA: $126,700 - $144,600 for Learning Manager Richmond, VA: $115,200 - $131,500 for Learning ManagerThis role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.