Capital One Manager Strategic Business Learning Consultant United States, Virginia, Arlington 426143671
Strategic Learning Partner:Anticipates future learning needs by staying current with design trends, thinks and solves problems systemically, balances long-term vision with execution rigor, and brings structure to ambiguity while managing competing priorities
Bilingual in Learning + Human Centered Design:Skilled at translating design methodologies into effective learning strategies
Product-minded:Applies iteration, experimentation, and feedback to improve solutions
Collaborative:Thrives in matrixed environments and values co-creation when building alignment across the business, HR, and L&D
Relationship Manager:Cultivates strong stakeholder relationships, acting as a trusted advisor to foster collaboration
Insight-driven:Uses data and insights to drive decisions and continuous improvement
Storyteller:Communicates with clarity and influence to senior and technical audiences
This is a visible role with the ability to impact change across the company and drive how learning is built and delivered at Capital One. To do this you will…
Partner with Accountable Executives, HR leaders, and key business stakeholders to co-create the annual strategic learning agenda, defining vision, OKRs, operating, and governance models, and ensuring seamless integration and execution across business and learning initiatives
Collaborate with business partners to maximize knowledge sharing, peer learning, and optimize resource allocation to achieve the broader strategy
Lead design and delivery of learning programs and iterates from feedback and data
Project manage multiple initiatives, leading program teams and providing strategic support as needed
Manage project scope, timelines, and budget, identifying and mitigating risks or escalating as necessary
Own the measurement and evaluation strategy to ensure learning solutions deliver desired outcomes
Collaborate on learner communications and external storytelling, sharing insights and outcomes about your work
Here is what you need to be successful:
Experience educating, onboarding, or supporting technical and non-technical roles
Experience partnering with key stakeholders to identify strategic opportunities and define new initiatives for business impact
Communicate effectively both written and verbally, with the ability to influence stakeholders at all levels
Ability to manage ambiguity, lead through change, and deliver in a matrixed environment
High level of initiative, ownership, and a customer-centric mindset
Demonstrated success collaborating with other L&D professionals to drive efficiencies and share best practices
Apply expertise in adult learning to shape learning strategy and products
Comfort facilitating and leading training/workshops effectively, engaging at all levels
Basic Qualifications:
Bachelors Degree
At least 3 years of experience in client facing consulting
At least 2 years of experience in learning and development
At least 1 year of experience in project management
At least 1 year of experience in learning strategy creation
Preferred Qualifications:
5+ years of experience advising and influencing leadership
5+ years of management consulting experience
3+ years of experience in strategy creation
Familiarity with change management
Experience facilitating across a variety of modalities including in person and virtual programs
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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