Vimeo Renewal Manager 

United States, New York, New York 

689029724

What you'll do:

• Spearhead the renewal strategy to maximize retention rates and minimize churn.
• Collaborate closely with the account management and customer success teams to understand and cater to customer needs, limiting churn and uncovering opportunities for expansion.
• Expertly negotiate contract terms, balancing customer satisfaction with Vimeo's objectives.
• Proactively monitor and address customer health metrics impacting renewals.
• Deliver accurate forecasts and reports on renewal activities, including revenue and retention metrics.
• Stay ahead of the curve by keeping informed about industry trends and competitor strategies.

Skills and knowledge you should possess:

• A Bachelor’s degree in Business, Marketing, or a relevant field.
• At least 1 year of experience in renewals or account management within a SaaS or tech environment.
• Exceptional Organizational Skills
• Strong negotiation and relationship-building capabilities.
• Proven multitasking skills in a fast-paced setting, managing multiple accounts with ease.
• Proficiency in CRM software and data analysis tools.
• Familiarity with the video software sector is a plus.

Base Salary Range:

• NYC Metro, Bay Area, Seattle, & Los Angeles: $59,000 - $81,500
• All other US cities outside above metro areas: $51,300 - $73,350

This role also includes on-target commissions in addition to base salary.

We also offer paid time off, generous 401k match, commuter benefits, Health Savings Account (HSA), Flexible Spending Account (FSA), fertility reimbursement, group term life insurances, wellbeing resources, and more.