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Summary of Responsibilities:
Partner with key program stakeholders to help execute signature Tech S&G Program Events (Experience Weeks, Onboarding, Graduation) supporting event and logistics support services (fun events, catering, swag, hotel room blocks, etc.) in accordance with Capital One's support process, standards and systems
Own program budgets, which includes tracking, forecasting, and auditing information on a cadenced basis
Handle escalated issues acting as a contact for associates requiring higher level of expertise in order to resolve issues quickly
Help management identify and implement process improvements that enhance the associate experience and/or operational efficiency
Ensure compliance to policies and procedures through monitoring and coaching
Develop and execute strategies aimed at promoting the Capital One brand and developing a targeted candidate pipeline of university students
Develop and coordinate ongoing campus hire and internship trainings and communications
Manage program communications, including drafting and editing information to be distributed through Team calendar, Google Site, mailbox, newsletter and Slack
Engage with senior leaders across the company to ensure consistently positive experience for the program’s associates and interns
Build and own relationships with internal clients, stakeholders and external vendors
Maintain upkeep of Google Drives and Google Sites spaces, including deckware, rosters, and access
Basic Qualifications:
Associate's degree or military experience
At least 1 year of experience working in Event and Logistics Management or at least 1 year of experience in Human Resources or a combination of both
Preferred Qualifications:
Bachelor’s degree
At least 2 years of experience in Event Management or at least 2 years of experience in Recruiting or a combination of both
At least 2 years of experience in Human Resources or at least 2 years of experience in Marketing or a combination of both
At least 1 year of experience with Project Management
Experience working at a technology company
Experience interpreting metrics and trends
Ability to quickly and effectively adapt to change
Proven problem solving, analytical and decision-making skills
Ability to embrace new systems and process enhancements
Willingness to work flexible hours due to varying needs within the program
High degree of professionalism and integrity when interacting with all customer contacts
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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