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Capital One Associate Tech College Operations Logistics 
United States, Virginia, Arlington 
452698104

20.11.2024
Locations: VA - McLean, United States of America, McLean, Virginia Associate, Tech College Operations and Logistics


General Responsibilities:

  • Supports execution of applicable Tech College processes and programs (includes operations and logistics: slack, mailbox, zoom, One Learn management, etc.)

  • Data collection and reporting for program support

  • Respond to learner inquiries via slack, shared mailboxes; redirect inquiries to the appropriate owner when necessary

  • Support the Delivery Manager to manage program operations and logistics

  • Manage email and slack communications for: facilitators, new hires and people leaders

  • Creating and registering all learning course sessions via One Learn for learners

  • Updating all necessary course quick links, placeholders and calendar invites

  • Working with cross functional teams providing necessary, timely and accurate data to ensure seamless processes and experiences

  • Attending learning sessions to help support and monitor learner needs

  • Leveraging zoom for all sessions and assisting hosts and facilitators

  • Maintaining accurate documentation of all learner sessions

  • Accurately maintaining trackers, reporting and project management tools to reflect progress each and engage in sprint and planning activities

Basic Qualifications:

  • High School Diploma, GED or Equivalent Certification

  • At least 1 year experience in program or project operations, coordination and logistics support

  • At least 1 year of experience in Google Suite (Sheets, Slides)

Preferred Qualifications:

  • Associate's degree or military experience

  • Background in Business, Project/Program Management, Communications, Learning and Development or Human Resources

  • At least 2 years of project management experience

  • At least 2 years of experience in Google Suite (Sheets, Slides)

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.