Wells Fargo Platform Infrastructure Lead Systems Operations Engineer 

United States, North Carolina, Charlotte 

543749300

In this role, you will:

• Lead complex, broad impact initiatives including provision of high-level systems consultation for the technology teams
• Work as key participant in large scale planning of computer systems and network infrastructure for Systems Operations functional area
• Review and analyze complex technical challenges, as well as escalated support issues related to core business solutions that require in depth evaluation of multiple factors, such as alternatives, enhancements, periodic systems reviews, or improvements to existing systems
• Make decisions on technical changes and enhancements
• Consult with engineering team on change design requiring solid understanding of technical process controls or standards that influence and drive new initiatives
• Collaborate and consult with technical peers, colleagues, and mid to more experienced level managers to resolve systems support issues and achieve goals

Key Responsibilities:

• Develop and implement enterprise-wide reliability engineering frameworks
• Lead strategic planning for infrastructure operations, migrations, and hybrid cloud adoption
• Architect automation solutions for operational tasks and platform resilience.
• Establish governance for observability, telemetry, and incident management practices
• Partner with leadership to define long-term reliability goals and KPIs

Required Qualifications:

• 5+ years of Systems Engineering, Technology Infrastructure domains, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 5+ years of experience managing production support
• 3+ years of experience in production support or operations engineering
• 5+ years of experience in Systems Engineering, Infrastructure Operations, or related domains

Desired Qualifications:

• Deep understanding of SRE principles and practices
• Experience with enterprise monitoring and observability platforms (e.g., Splunk, Prometheus, Grafana)
• Expertise in automation tools
• Strong technical expertise, communication, and stakeholder engagement skills

Job Expectations:

• Hybrid work schedule with on-site presence as needed
• Participation in on-call support and incident response activities

Location Posting:

• 194 Wood Ave S, Iselin, NJ 08830
• 300 S Brevard St, Charlotte, NC 28202
• 2600 S Price Rd, Chandler, AZ 8528

Pay Range

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.