Who You Are
Should your background include any of the following experiences, or if you possess a subset of them, we encourage you to apply for this exciting role.
Role & Responsibilities
- Provide level 3 technical support for Cisco Nexus Switching products
- Analyze, configure, and troubleshoot layer-2 / layer-3 Data Center networks
- Build moderate-to-complex lab setups to duplicate and resolve customer problems
- Develop and deliver technical training's partners and other TAC teams
- Work with software engineering to improve product quality by filing software defects and testing fixes
Minimum Qualifications- Bachelors degree or 3+ years related experience
- Working knowledge of layer 2 / layer 3 protocols and technologies, including:
- VPC
- Fabric Path
- Routing Protocols (OSPF, RIP, EIGRP, BGP, IS-IS)
- Multicast
- Spanning Tree
- OTV
- QoS
- Etherchannel
- SPAN / RSPAN
- Experience troubleshooting network or application performance issues
- Ability to communicate effectively both verbally and in writing
Desired Skills
- Software scripting (Python, Perl, JavaScript)
- Hands-on experience with Cisco Nexus Switches (Nexus 9000, 7000, 6000, 5000, 3000)
- Hands on experience using network sniffers and troubleshooting tools such as traffic generators (Ixia, Spirent, Colasoft),
- Customer Support experience is preferred
- Cisco Certifications: CCNA, CCNA
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