In this role, you will:
- Provide support in retention of existing clients and referral of international banking issues within trade services
- Issue, advise and direct collections in accordance with Trade Services standards
- Amend letters of credit and process documentation
- Identify opportunities for growth opportunity through client referrals
- Receive direction from leadership while developing understanding of trade services, policies, and procedures
- Process complex letters of credit documentation
- Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals
Required Qualifications:
- 6+ months of Trade Services experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
- Sound attention to detail and accuracy skills
- Customer service focus with experience actively listening, eliciting information, comprehending customer issues/needs, and recommending solutions
- Sound organizational, multi tasking, and prioritizing skills
- Ability to work independently and in a team environment
- Ability to work in a fast-paced deadline driven environment
- Intermediate Microsoft Office (Word, Excel, and Outlook) skills
- Ability to navigate multiple computer systems, applications, and utilize search tools to find information
- Fast and accurate keying skills
- CDCS Preferred (Certified Documentary Credit Specialist)
Job Expectations:
- Ability to work additional hours based on business need
- Ability to work in the office at least three days a week
Posting Location:
- 1525 W W T Harris Blvd, Charlotte, North Carolina 28262
Additional Posting Location:
- 5000 Riverside Rd, Irving, Texas 75039
23 Aug 2024
Wells Fargo Recruitment and Hiring Requirements:
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.