Wells Fargo Standby Trade Services Specialist 

United States, North Carolina, Charlotte 

529565146

In this role, you will:

• Service clients by leading a team of Trade Service Representatives
• Act as a back up to the trade service managers, while providing feedback and recommendations to improve less experienced staff
• Provide input to managers on performance and recommendations relative to salary and promotion for less experienced staff
• Analyze the continued satisfaction and retention of existing clients and referral of international banking issues
• Train and coach daily work flow of less experienced staff, resolve routine issues and escalated problems
• Perform issuing, advising and amending of letters of credit, negotiation of letters of credit documents, processing documentary and direct collections in accordance with Trade Services standards
• Present recommendations for identifying opportunities for growth through client referrals and making recommendations to changes in existing policies, practices and procedures
• Develop full working knowledge of complex letter of credit documentation, governing regulations, bank operations and credit risk
• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals

Required Qualifications:

• 2+ years of Trade Services experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• Standby Letter of Credit Experience

Desired Qualifications:

• Sound attention to detail and accuracy skills
• Customer service focus with experience actively listening, eliciting information, comprehending customer issues/needs, and recommending solutions
• Sound organizational, multi tasking, and prioritizing skills
• Ability to work independently and in a team environment
• Ability to work in a fast-paced deadline driven environment
• Intermediate Microsoft Office (Word, Excel, and Outlook) skills
• Fast and accurate keying skills
• Excellent verbal, written, and interpersonal communication skills
• Expert time management skills and ability to meet deadlines
• Sound analytical skills
• Outstanding problem solving skills
• Client service focus with the ability to listen to customer needs and recommend solutions
• Leadership experience including; coaching, training, and mentoring
• Supervisory or management experience
• CDCS (Certified Documentary Credit Specialist) certification

Job Expectations:

• Ability to work additional hours based on business need
• Ability to work in the office at least three days a week

Posting Location:

• 1525 W W T Harris Blvd, Charlotte, North Carolina 28262

Additional Posting Location:

• 5000 Riverside Rd, Irving, Texas 75039

23 Aug 2024

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.