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In this role, you will:
- Ensure customer satisfaction by providing support services in the delivery of a wide range of Trade Service products
- Perform issuing, advising and amending of letters of credit, negotiation of letters of credit documents, processing documentary and direct collections in accordance with Trade Services standards
- Guide individuals on complex tasks including amending letters of credit, processing documentary and direct collections in accordance with Trade Services standards
- Assist leaders in training staff on new products or procedures and coordinate workflow in the absence of leadership
- Prioritize work and provide day-to-day leadership to team
- Identify opportunities for additional product sales through client referrals and make recommendations to changes in existing policies and procedures
- Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
- Interact with internal customers
- Receive direction from leaders and exercise independent judgement while developing the knowledge to understand function, policies, procedures, and compliance requirement
Required Qualifications:
- 6 + years of Trade Service experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
- 1-2 years' experience with processing Standby Letters of Credit
- CDCS (Certified Documentary Credit Specialist) certification
- Knowledge and understanding of risk management in credit, market, or operations
- Knowledge and understanding of global banking: payment products, business trade, structured finance, and credit
- Knowledge and understanding of wholesale lending products such as letters of credit, leases, and traded products
- Knowledge and understanding of technology testing: unit, integration, and system testing
- Client service focus with the ability to listen to customer needs, elicit information, comprehend issues/needs, and recommend solutions
- Outstanding problem solving skills
- Sound analytical skills
- Experienced time management skills and ability to meet deadlines
- Excellent verbal, written, and interpersonal communication skills
- Ability to work in a fast-paced deadline driven environment
- Excellent attention to detail and accuracy skills
- Sound organizational, multi tasking, and prioritizing skills
- Ability to work independently and in a team environment
- Intermediate Microsoft Office (Word, Excel, and Outlook) skills
- Fast and accurate keying skills
Job Expectations:
- This position currently offers a hybrid work schedule
- Ability to work additional hours as needed
Locations:
- 5000 Riverside Rd., Irving TX
Other Information:
- Position location listed above.
- Relocation assistance is not available for this position.
- This position is not eligible for Visa Sponsorship
21 Feb 2025
Wells Fargo Recruitment and Hiring Requirements:
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.