מציאת משרת הייטק בחברות הטובות ביותר מעולם לא הייתה קלה יותר
To deliver these campaigns, you will partner closely with:
Our Creative & Design team to help elevate our stories and campaigns through digital and multimedia platforms, including a robust video program
Our Executive Communicators to uncover and build out business segment stories that can be elevated into U.S. Card-wide news channels
Numerous U.S. Card stakeholder teams including Chiefs of Staff, HR and others to better understand the communication needs of our associates so that you can curate the most appropriate content and stories for them
This role ismeaning associates typically spend about half their time (2-3 days per week) in-person at one of our offices listed on this job posting.are enterprise- wide
Responsibilities
Accountable for developing communications campaigns that deliver on US Card’s associate experience strategy for new and/or large-scale associate experience efforts (i.e./ Activate, Elevate, Geo Strategy, etc.) and cyclical campaigns (i.e./ Promotions, Associate Appreciation Week, Admin Day, etc.)
Owns monthly development of newsletter targeting US Card people leaders, including the intake, drafting, review, approval, and distribution processes.
Develop end-to-end channel plans, audience segmentation, messaging, production & measurement, including post-campaign data visualization of performance data, metrics and insights
Develop EC level executive messaging in support of Associate Experience initiatives and campaigns
Identify and elevate stories through deep partnerships with Associate Experience and Executive Communications
Partner with Creative team to initiate creative requests, managing socialization and reviews, ensuring assets are executed on time
Proactively coordinate US Card’s editorial calendar with Associate Experience content, campaign planning and execution timelines
Plan and lead the post-campaign retro conversations
Requirements
Outstanding communication and presentation skills, both written and verbal
Experience with project and/or process management
Strong writing and story-telling skills with sound editorial judgment
The ability to distill complex content into clear, concise and engaging communications
Proficient at creating communication cascades within matrixed organizations
Excellent influencing and negotiation skills
Outstanding time management and organizational skills, with an ability to consistently execute multiple, and sometimes competing, activities and complex projects to high quality conclusion, on-time, and within budget
A track record of consistently acting with urgency as needed
Strong customer-orientation and proven track record of collaborative work relationships
Basic Qualifications
High School Diploma, GED, or equivalent certification
At least 2 years of experience as a communications specialist
At least 2 years of process or project management experience
Preferred Qualifications
Bachelor’s degree or military experience
BA in communications, marketing, English or journalism
At least 3 years of experience as a communications specialist
At least 1 year of experience in a customer-facing experience role or financial services
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
משרות נוספות שיכולות לעניין אותך