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Microsoft Technical Solution Manager 
United States, Washington 
228011554

30.07.2024


‌Within CSCP Strategy and Transformation (S&T) Process Engineering, the newly established S&T PMO (Project Management Office) aims to transform project delivery into a smooth, repeatable experience.

Required Qualifications:

  • Bachelor's Degree in Computer Science, Management Information Systems, Engineering, or related field AND 4+ years experience in Engineering, Operations, Project Management, or Programming
    • OR Master's Degree in Computer Science, Management Information Systems, Engineering, or related field AND 3+ years experience in Engineering, Operations, Project Management, or Programming
    • OR equivalent experience.
  • 3+ years of experience of end-to-end instructional design process for both online and instructor-led training.

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

  • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.

Preferred Requirements

  • Experience with the Microsoft Learning ecosystem.
  • Experience with training development tools (Articulate, Vyond, Clipchamp, Camtasia, PowerPoint).
  • Project or program management certification(s).
  • Talent Development certification: Certified Professional in Talent Development (CPTD) or Associate Professional in Talent Development (APTD).
  • Effective written and Interpersonal skills; communicate effectively and concisely with stakeholders and organizational leaders about our programs and objectives.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:Microsoft will accept applications for the role until August 6, 2024.


Responsibilities
  • Implement core learning programs and continuously improve content through feedback and data analysis.
  • Develop and manage learning programs and initiatives by identifying organizational needs, securing resources, and communicating with stakeholders.
  • Use data to prioritize analyses, define capability gaps, and execute learning priorities through a learner-centric approach.
  • Identify and develop relationships with key stakeholders to represent their learning-related needs.
  • Understand skilling needs related to key initiatives and development opportunities by working effectively with subject matter experts.
  • Develop training to increase the organization’s skills and abilities by implementing Microsoft standard approach (tools and frameworks) for for development.
  • Other:

    • Embody our and