NICE Senior Salesforce Business Analyst 

United States, New Jersey 

21285037

A successful candidate will build a strong relationship with BizOps & Sales and manage their responsibilities with timeliness, accuracy, and diplomacy.

How will you make an impact?

• Lead projects related to Salesforce, which includes process improvements, change requests, and Go-To-Market initiatives.
• Work with business units to define and document project scope, requirements, timelines, and expectations and to report potential conflicts to management for evaluation.
• Develop, manage, and maintain the detailed project schedule throughout the project life cycle, assuming complete ownership of all aspects of the project delivery
• Identify project priority conflicts and report any issues affecting overall project delivery.
• Work as a key interface point for business stakeholders, project submitters, and the development team to identify, discuss, and resolve any issues related to functional system delivery.
• Communicate and lead meetings to provide project status to stake holders and executives.
• Provide timely support to Salesforce users and become the SME for Salesforce process and procedures.
• Supporting ad hoc projects and report requests as needed

Have you got what it takes?

• 5+ years as a Salesforce Administrator or advanced Salesforce user
• 5+ years of experience in managing projects related to Salesforce.
• CPQ experience is a plus.
• Understand complex Salesforce environment.
• Excellent customer service and people skills
• Excellent problem-solving skills.
• Ability to meet deadlines.
• Self-starter, takes initiative, and can work without supervision.
• Effectively communicate with interpersonal skills
• Salesforce Admin certification or similar experience
• Experience working with Agile methodologies.
• Detail-oriented, strong business acumen, deadline-focused.
• Proactive mentality on process improvements and issue resolutions

Director, Sales Enablement
Individual Contributor