המקום בו המומחים והחברות הטובות ביותר נפגשים
Bank Of America GFC Proficiency Coach Manager United States, Arizona, Chandler 130980221
Job Description:
Job Description:
The Global Financial Crimes (GFC) Proficiency Coach (PC) Manager provides broad oversight to a team of coaches who support financial crimes investigators. The GFC PC Manager oversees all coaching efforts, reviews daily, weekly and monthly production, in addition to ensuring the coaching is quality based. This job is responsible for ensuring substantive money laundering, economic sanctions and fraud compliance and operational risk practices.
Managerial Responsibilities:
This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.
Diversity & Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company D&I goals.
Manager of Process & Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement.
Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions.
Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues.
People Manager & Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance.
Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions.
Enterprise Talent Leader: Assesses talent and builds bench strength for roles across the organization.
Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating teamwork.
Skills:
Coaching
External Resource Management
Investigation Management
Regulatory Compliance
Issue Management
Policies, Procedures, and Guidelines Management
Risk Management
Strategy Planning and Development
Written Communications
Analytical Thinking
Critical Thinking
Fraud Management
Reporting
Talent Development
Required Qualifications:
Financial crime compliance support experience a must
Team lead experience required
Able to support team in various time zones
Demonstrated strong leadership and coaching skills
Excellent organizational skills
Strong verbal and written communication skills
Demonstrated commitment to improving the team
Able to adapt to change and various working environments
Consistently shows pride in themselves and their work
Skilled at building team partnerships
Able to adhere to a hybrid work schedule [M & F are work from home days]
Desired Qualifications:
Proficient in Microsoft PowerPoint, Excel and Word; SharePoint, Webex, Mattermost
Certified Anti-money Laundering Specialists (CAMS) and Certified Fraud Examiner (CFE) Certifications a plus
משרות נוספות שיכולות לעניין אותך
