Uber Regional Operations Manager Uber Shuttle B2B 

United States, West Virginia 

12079781

What You'll Do

• Client Relationship Management – Build and maintain strong relationships with B2B clients, driving their success and growth with Uber.
• Service Delivery & Operations – Design and implement processes to ensure seamless service delivery while meeting SLAs through active collaboration with fleet partners and on-ground teams.
• Team Leadership – Lead and manage a high-performing team, setting clear OKRs, fostering a culture of collaboration, and driving operational excellence.
• Strategic Growth & Innovation – Work closely with Uber’s Leadership, Product teams, and Functional Partners to define, refine, and execute Uber’s long-term strategy for employee transportation.

What You'll Need

• 4+ years of experience in management consulting, operations, program management, or mobility/logistics industries.
• Strong analytical skills with proficiency in MS Excel/Google Workspace and the ability to derive insights from data.
• Working knowledge of SQL to extract and analyze key data points.
• Strong business acumen and problem-solving skills with a data-driven approach to decision-making.
• Ability to communicate effectively with leadership stakeholders, both internally and externally.
• Exceptional written and verbal communication skills.

Bonus Points If You Have

• Experience in leading and managing large teams, including performance management and team development.
• Hands-on experience in Employee Transport Program management and Fleet management is a strong plus.

* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .