דרושים Director Communications Nyse ב-Intercontinental Exchange - Ice ב-United States, New York

Job Purpose

The New York Stock Exchange (an Intercontinental Exchange company) is seeking a data scientist to serve as an expert member of NYSE Regulation (“NYSER”). The individual who fills this role will work closely with the other members of the NYSER data scientist team. The primary responsibilities of the individual in this position will be to:

1. implement a comprehensive approach to the use and maintenance of data, technology, artificial intelligence (“AI”), specifically focusing on machine learning (“ML”) and Large Language Models (“LLM”) for regulatory purposes;
2. design analytical and econometric models of trading activity (including with respect to digital assets and blockchain data) and provide direct data analytics and AI support to groups across the NYSER program, including to NYSER Surveillance & Investigations, NYSER Enforcement, and NYSER Issuer Regulation; and
3. provide thought leadership on how to strategically enhance NYSER’s data and regulatory technology program, including by leveraging various data sources and by implementing AI and ML across platforms.

NYSER is responsible for monitoring activities on the NYSE’s equities and options markets, and for addressing non-compliance with the NYSE Exchanges’ rules and federal securities laws. NYSER enforces both the NYSE Exchanges’ and their members' compliance with NYSE Exchange rules and applicable federal securities requirements. NYSER also monitors and enforces listed companies’ compliance with applicable listing standards of the NYSE Exchanges. By performing these duties, NYSER supports the NYSE Exchanges’ efforts to promote just and equitable principles of trade, encourage free and open markets, and protect investors and the public interest.

Responsibilities

• Serve as the data and AI/ML expert for NYSER
• Explore predictive modeling, ML, LLMs and advanced statistical methods and integrate that technology into NYSER’s program
• Analyze trading data to identify, develop and investigate enforcement cases, and distill the analyses into easily understood visual representations for non-technical stakeholders
• Collaborate with other subject matter experts to define requirements and specifications for new surveillance patterns and enhancements to existing surveillances
• Implement a comprehensive approach to the use and maintenance of data and technology for regulatory purposes
• Provide thought leadership on how to strategically enhance NYSER’s data and AI/ML program, including use of the trading and other data to enhance regulatory functions
• Design analytical and econometric models and perform analyses on vast quantities of data to identify trends in market activity that implicate the surveillance and enforcement programs
• Facilitate communications between teams with differing levels of expertise on data and technology issues
• Work with technology teams to identify required data sources and tools to load/incorporate data into NYSER systems and normalize and aggregate data sets when necessary
• Establish workflows and documentation protocols based on data science best practices to ensure project plans, data models, and other work product can be clearly communicated to various stakeholders
• Apply data science methods to analyze digital assets and blockchain data
• Support periodic transitions between technology platforms
• Represent NYSER on committees relevant to data policy and technology implementation
• Keep up to date on developments in the field of data science and integrate novel models into NYSER’s program
• Lead and collaborate with others on ad hoc and special projects

Knowledge and Experience

• Bachelor’s degree with eight or more years of experience in data analytics/science, financial engineering, statistics, or a similar field requiredorMaster’s degree with five or more years of experience in these fields required
• Experience applying AI, including deep learning frameworks and ML, to practical business challenges in capital markets
• Experience developing a data program is highly preferred
• Experience in system architecture and design
• Vision for how to incorporate data and technology into a regulatory program
• Knowledge of financial and trading markets, especially equity and options trading
• Experience building and analyzing quantitative trading strategies is highly preferred
• High proficiency in Python, SQL, data-structured language, and/or other programming languages and analytical tools such as Jupyter notebook
• Familiarity with AWS Cloud ecosystem preferred
• Excellent verbal and written communication skills, including the ability to effectively communicate about complex data and technology issues to persons with a variety of backgrounds
• Ability to teach others
• Strong leadership skills, with management experience preferred
• Great attention to detail with ability to work independently and also as part of a team
• Ability to manage multiple workstreams simultaneously and complete projects expeditiously

Responsibilities

• Assist with the management and execution of all logistical and operational aspects for digital and in-person events.
• Collaborate with key stakeholders to plan, manage and execute hosted events, sponsored events and webinars across the company.
• Help negotiate and facilitate value for money contracts with event venues, hotels, caterers/restaurants, audio visual vendors, etc. in conjunction with procurement. Ensure maximization of value across all external events.
• Partner with Growth Marketing, Social and Content Teams to repurpose content and help extend the life of events.
• Understand cross-company business objectives to help establish and maintain strong event marketing presence.
• In collaboration with the marketing team, manage and maintain event marketing budgets and closely manage expenses for listed company, proprietary and partnered events.
• Partner and collaborate with business units and external parties through transparency and constant communication, as well as timely responses to all inquiries and requests.
• Identify and communicate areas for improvement including process and cost efficiencies and strategic alignment across departments.

Knowledge And Experience

• Bachelor’s degree
• 5+ years of experience in corporate events management
• Positive attitude and strong people person
• Experience in webinar management
• Demonstrates exceptional understanding of events and customer experience.
• Exceptional analytic, project management and organizational skills; the ability to juggle multiple demands, manage shifting priorities, and meet deadlines
• Excellent verbal and written communication skills with the ability to adapt tone and approach based on specific audiences
• Demonstrated success with developing positive relationships with clients, other third parties and internal partners
• Experience with content creation and agenda development preferred
• Ability to work in a highly collaborative environment and as part of a cross-disciplinary team, able to teach and train junior colleagues
• Demonstrated problem solving ability and negotiation skills
• Experience using ON24, Zoom, Eloqua, Salesforce, Monday.com and other marketing tools a plus

Responsibilities

• Assist in the development and execution of marketing campaigns for new public listings across events, content and paid media
• Work with companies listed on the NYSE to elevate and amplify their marketing initiatives (e.g., product launches, sponsorships, company milestones)
• Support the day-to-day marketing needs of NYSE’s Capital Markets, Listings and ETFs teams
• Create marketing collateral and presentations including pitch materials and case studies

Knowledge and Experience

• 3+ years of experience in integrated marketing and/or communications for a media company, agency or in-house marketing team
• Strong communication skills, both written and verbal
• Ability to multitask and manage time effectively under tight deadlines
• Analytical mindset with strong attention to detail
• Collaborative spirit with a willingness to learn and grow

Preferred Knowledge and Experience

• Bachelor’s Degree in Marketing, Communications, or related field
• Proficiency in Microsoft Office Suite and Canva; working knowledge of Monday.com and Salesforce

Responsibilities

• Leadership and Strategy:
  • Lead and manage a high-performing global team of sales engineers, providing guidance, mentorship, and professional development.
  • Develop and implement the global technical sales engineering strategy, ensuring alignment with corporate sales goals and business objectives.
  • Collaborate with senior leadership, including the VP of Sales, Product Heads, and COO, to set clear business and technical priorities.
  • Serve as a key advisor to the sales leadership team, ensuring that the technical aspects of sales opportunities are well understood and effectively communicated.
• Sales Enablement:
  • Develop and execute the technical sales enablement plan to enhance the sales team's ability to position, demonstrate, and sell the company’s products and services.
  • Provide strategic team with Commercial and Legal approvals for contracts.
  • Provide technical expertise and support to sales teams during customer engagements, including pre-sales demonstrations, proof of concepts (POCs), and solution design.
  • Identify and address any technical gaps or challenges in the sales process to improve efficiency and close rates.
• Customer Engagement:
  • Partner with key customers and prospects to understand their needs and present tailored technical solutions that address their business challenges.
  • Work closely with the customer success and engineering teams to ensure the seamless transition of technical solutions from sales to implementation.
  • Represent the company as a technical thought leader, engaging with clients, partners, and industry experts to build credibility and drive sales success.
• Collaboration with Product and Engineering Teams:
  • Work closely with product and engineering teams to ensure that technical feedback from customers is incorporated into product roadmaps and future developments.
  • Ensure sales engineers have up-to-date knowledge of product features, functionalities, and capabilities including delivery options across numerous platforms (data APIs, normalized feed, historical data, cloud, etc.).
• Global Expansion:
  • Build and manage a scalable global team to support international sales efforts and ensure consistency in technical sales engineering processes across regions.
  • Understand regional market dynamics and adjust technical sales strategies to meet local customer needs and expectations.
• Performance Metrics and Reporting:
  • Establish performance metrics to track the success and impact of the technical sales engineering team.
  • Monitor key performance indicators (KPIs) to ensure team objectives are being met and provide regular reporting to senior leadership on progress and outcomes.

Knowledge and Experience

• Bachelor’s degree in Engineering, Computer Science, or a related field.
• 10+ years of experience in technical sales engineering, with at least 5 years in a leadership role managing global teams.
• Proven track record in managing large, cross-functional teams and driving revenue growth through technical sales strategies.
• Strong experience in enterprise sales, including customer-facing technical roles such as pre-sales engineering, solution architecture, or technical sales.
• Experience in SaaS, cloud computing, or other technology-driven industries is preferred.
• Strong leadership, mentoring, and coaching skills, with the ability to inspire and drive results from a global team.
• Exceptional technical acumen with the ability to understand and articulate complex technical solutions to non-technical stakeholders.
• Excellent communication and presentation skills, with experience delivering compelling presentations to C-suite executives, customers, and partners.
• Ability to collaborate across various departments (sales, product, engineering) and cultures in a global organization.
• Strong analytical and problem-solving skills, with a focus on optimizing sales processes and improving customer success.
• Willingness to travel internationally as required (up to 30% of the time).

Responsibilities

Ideation and Strategy

• Collaborate with stakeholders across the NYSE and its partnership network to brainstorm and conceptualize content ideas that align with the NYSE's mission, brand identity, and target audience.
• Develop creative briefs, content strategies, and campaign concepts that push the boundaries of traditional content formats.
• Stay updated on industry trends, audience preferences, and emerging technologies to bring fresh, innovative ideas to the table.

Planning and Pre-Production

• Write scripts, outlines, and storyboards for video, multimedia content, and experimental formats.
• Leverage project management systems (e.g., Monday.com, Asana, Trello) to organize workflows and track progress.
• Serve as the primary point of contact for content projects, ensuring alignment across teams and stakeholders.
• Develop content capture plans that require minimal footprint and mobile equipment operated by a single individual.

Production

• Appear on camera and deliver engaging, clear, and concise content.
• Occasionally operate production equipment including as cameras, lighting, and audio gear.
• Use software like Adobe Premiere, Final Cut Pro, and After Effects to make basic edits to video and multimedia content.
• Create content using mobile first platforms (e.g. Canva, Instagram, TikTok, CapCut).

Publishing and Distribution

• Collaborate with NYSE teams, including Distribution, Communications, Events, Marketing teams to publish content.
• Ensure content is optimized for each platform, including best practices for digital environments.
• Explore innovative distribution methods to increase reach and engagement.

Knowledge and Experience

• Bachelor’s degree in Communications, Journalism, Marketing, Production, or a related field.
• 3+ years of experience in content creation, production , or a similar role.
• Demonstrated ability to independently manage projects from ideation through delivery.
• Experience working in cross-functional teams to develop innovative content.
• Familiarity with project management tools (e.g., Monday.com, Asana, Trello) to streamline workflows.
• Experience covering financial markets, business, or technology in a journalistic or content creation capacity.
• Expertise in video production, editing software, and content management systems.
• Exceptional storytelling, writing, and creative skills.
• Strong organizational and multitasking abilities.
• Ability to work under tight deadlines in a fast-paced environment.

Preferred Skills

• Familiarity with LiveU technology, including its mobile app, for live content production.
• Fluency in Spanish or Mandarin/Korean.

Job Purpose

The role is hands-on and involves writing press releases, handling media inquiries, proactive and reactive communications, and development of messaging. Theis responsible for managing the overall voice and messaging of the NYSE, ensuring that all communications are aligned with business objectives, and will be required to foster strong relationships across media, commentators, and other audiences.

Responsibilities

• Manage the communications needs of the NYSE, its President and leadership team, which includes message development, media outreach and managing speaking opportunities.
• Be responsible for telling the story of the NYSE and its key businesses, which include listings, capital markets and transactions as well as helping to promote the companies listed at the NYSE.
• Build and maintain strong relationships across media and journalists and be at ease speaking daily with media from a range of publications across geographies, time zones and type (e.g. online, broadcast, content).
• Responsible for crisis communications responses, including crafting timely and effective statements.
• Manage the NYSE’s communications needs around key events including IPOs, client events and visits from prominent individuals.
• Write press releases, messaging for interviews and speaking engagements, and social media content.
• Manage the media following of the NYSE to ensure it has relationships with key followers.
• Work in close collaboration with the ICE communications, NYSE marketing, social media and events teams (ICE is the parent company of the NYSE).
• Take a hands-on approach in leading a team of Communications professionals.

Knowledge And Experience

• Bachelor’s degree preferably in a writing-based subject.
• 10+ years of public relations / communications experience either in-house or within a communications agency, with a proven track record of managing external communication strategies (public relations, digital media, messaging, etc.) and executive profiles.
• Experience managing teams with a hands-on leadership style.
• Demonstrated experience in handling media relations, crisis communication, and brand messaging.
• Knowledge and interest in financial markets.
• Ability to collaborate effectively with team members across teams.
• Established media relationships, ability to speak with media, and a proven ability to generate media results.
• Exceptional writing skills including message development, bylines, blogs, social posts, video and podcast scripts, press releases and media statements.
• Ability to oversee multiple projects simultaneously across deadlines.
• Experience in managing communications during a crisis and in high-pressure environments, maintaining clear messaging.

Responsibilities

• Become a key member of the NYSE’s communications team with a focus on proactive media relations and content development.
• Lead campaigns and initiatives that support and enhance the NYSE’s reputation and brand.
• Manage the executive visibility program for key NYSE business leaders, which includes message development, media outreach and speaking opportunities.
• Participate actively in telling the story of the NYSE as well as its key businesses, which include listings, capital markets and transactions as well as helping to promote the companies listed at the NYSE.
• Build and maintain strong relationships with key media outlets and journalists to secure coverage for the organization.
• Develop and execute crisis communication plans, including crafting timely and effective responses.
• Support events held at the NYSE including IPOs, client events and visits from prominent individuals.
• Develop materials including briefing books, messaging, pitches, press releases and media lists.
• Work in collaboration with the ICE communications, NYSE marketing, social media and events teams.

Knowledge And Experience

• Bachelor’s degree in journalism, communications, marketing, or a related field is preferred.
• 6-8+ years of public relations or communications experience either in-house or within an agency, with a proven track record of managing external communication strategies.
• Experience in a leadership role or managing teams is highly desirable.
• Demonstrated experience in handling media relations, crisis communication, and brand messaging.
• Knowledge of the exchange industry, regulation and market structure is preferred.
• Ability to collaborate effectively with team members and manage cross-functional teams.
• Established media relationships with financial publications and a proven ability to generate media results.
• Exceptional writing skills including message development, bylines, blogs, social posts, video and podcast scripts, press releases and media statements.
• Strong project management skills, with the ability to oversee multiple projects simultaneously and meet deadlines.
• Experience in managing communications during a crisis or in a high-pressure environment, maintaining brand integrity and clear messaging.