Responsibilities
- Leadership and Strategy:
- Lead and manage a high-performing global team of sales engineers, providing guidance, mentorship, and professional development.
- Develop and implement the global technical sales engineering strategy, ensuring alignment with corporate sales goals and business objectives.
- Collaborate with senior leadership, including the VP of Sales, Product Heads, and COO, to set clear business and technical priorities.
- Serve as a key advisor to the sales leadership team, ensuring that the technical aspects of sales opportunities are well understood and effectively communicated.
- Sales Enablement:
- Develop and execute the technical sales enablement plan to enhance the sales team's ability to position, demonstrate, and sell the company’s products and services.
- Provide strategic team with Commercial and Legal approvals for contracts.
- Provide technical expertise and support to sales teams during customer engagements, including pre-sales demonstrations, proof of concepts (POCs), and solution design.
- Identify and address any technical gaps or challenges in the sales process to improve efficiency and close rates.
- Customer Engagement:
- Partner with key customers and prospects to understand their needs and present tailored technical solutions that address their business challenges.
- Work closely with the customer success and engineering teams to ensure the seamless transition of technical solutions from sales to implementation.
- Represent the company as a technical thought leader, engaging with clients, partners, and industry experts to build credibility and drive sales success.
- Collaboration with Product and Engineering Teams:
- Work closely with product and engineering teams to ensure that technical feedback from customers is incorporated into product roadmaps and future developments.
- Ensure sales engineers have up-to-date knowledge of product features, functionalities, and capabilities including delivery options across numerous platforms (data APIs, normalized feed, historical data, cloud, etc.).
- Global Expansion:
- Build and manage a scalable global team to support international sales efforts and ensure consistency in technical sales engineering processes across regions.
- Understand regional market dynamics and adjust technical sales strategies to meet local customer needs and expectations.
- Performance Metrics and Reporting:
- Establish performance metrics to track the success and impact of the technical sales engineering team.
- Monitor key performance indicators (KPIs) to ensure team objectives are being met and provide regular reporting to senior leadership on progress and outcomes.
Knowledge and Experience
- Bachelor’s degree in Engineering, Computer Science, or a related field.
- 10+ years of experience in technical sales engineering, with at least 5 years in a leadership role managing global teams.
- Proven track record in managing large, cross-functional teams and driving revenue growth through technical sales strategies.
- Strong experience in enterprise sales, including customer-facing technical roles such as pre-sales engineering, solution architecture, or technical sales.
- Experience in SaaS, cloud computing, or other technology-driven industries is preferred.
- Strong leadership, mentoring, and coaching skills, with the ability to inspire and drive results from a global team.
- Exceptional technical acumen with the ability to understand and articulate complex technical solutions to non-technical stakeholders.
- Excellent communication and presentation skills, with experience delivering compelling presentations to C-suite executives, customers, and partners.
- Ability to collaborate across various departments (sales, product, engineering) and cultures in a global organization.
- Strong analytical and problem-solving skills, with a focus on optimizing sales processes and improving customer success.
- Willingness to travel internationally as required (up to 30% of the time).
