דרושים ב-Forter ב-United States

What you’ll be doing:

• Support Sales, Business Development and Customer Success organizations, predominantly in the Americas region
• Independently negotiate commercial agreements, including privacy components.
• Support business teams in drafting and negotiating agreements with vendors.
• Advise business teams on legal compliance, including on data protection and privacy issues.
• Advise business teams on recommended courses of action and legal risk, with the ability to judge when to escalate identified issues as appropriate.
• Assist in updating contract templates, drafting global corporate policies and processes, and helping build internal processes and enable the company on such policies.

What you’ll need:

• At least 5 years of relevant legal experience, preferably with at least 2 years in a law firm counseling rapid-growth technology companies.
• Accredited law degree from a top university.
• Admission to the bar and a current license in the relevant jurisdiction.
• Requires substantive experience with drafting and negotiating complex legal agreements (sales, partnership, procurement, NDAs, data processing agreements, others); experience with other internal company functions or areas of law is desired (such as intellectual property or privacy).
• Substantive experience with commercial technology transactions.
• Substantive experience dealing with/collaborating with Sales, Sales Management, Executive team on complex contract negotiations.
• Experience advising on privacy and data protection laws, including the California Consumer Privacy Act (CCPA) and General Data Protection Regulation (GDPR).
• Highly responsive and service-oriented attitude.
• Ability to multi-task and work independently with minimal supervision, while adapting quickly to a rapidly changing and challenging environment.
• Practical yet creative problem-solving approach that emphasizes addressing business needs while protecting Forter’s interests.
• Ability to balance priorities and know when to seek executive direction.
• Ability to work across multiple time zones.
• Fluent in English.

Trust is backed by data – Forter is a recipient of over 10 workplace and innovation awards, including:

• Forbes Cloud 100 (2021, 2022, 2023 2024, and )
• Great Place to Work Certification (2021, 2022, 2023)
• Fortune’s Best Workplaces in NYC (2022, 2023, 2024 and )
• #3 on of “Most Innovative Finance Companies” (2022)
• Anti-Fraud Solution of the Year at the Payments Awards (2024)
• SAP Pinnacle Awards “ ” (2023)
• Fintech Breakthrough Awards – Best Fraud Prevention Platform (2023)

Benefits:

• Competitive salary
• Restricted Stock Units (RSUs)
• Matching 401K Plan
• Comprehensive and generous health insurance, including vision and dental coverage
• Home office allowance
• Generous PTO policy
• Half day Fridays

Salary Range: $178,000 - $220,000 annually + bonus + equity + benefits

What you’ll be doing:

• Planning and Targets
  • Lead our Sales Strategy & Operations team through driving the annual planning process.
  • Own the global sales quota and capacity plans for across Strategic, Enterprise, Commercial and Partnerships segments.
  • Work with Sales Managers to drive effective territory allocation among their reps.
  • Contribute to integrated planning and execution for sales and demand.
• Scalable Analytics
  • Establish benchmarks and metrics to track improvements based on Sales and company-wide objectives, goals, and strategies.
  • Generate valuable sales insights essential to running an efficient sales organization.
  • Develop formal reporting packages for sales effectiveness and productivity. Conduct metrics reviews with Sales Management and other supporting teams.
  • Understand what makes a good territory and how we might rethink these metrics as we expand into new markets.
  • Partner with our Data & Analytics team to deliver insights to Sales Leadership.
• Infrastructure & Tooling
  • Create repeatable, scalable processes.
  • Document and enforce essential processes and engagement rules.
  • Create and communicate incentive compensation plans for the sales team.
  • Optimize the Sales and Sales Operations experience in Salesforce and our other systems.
  • Define and identify key data to provide guidance and recommendations for improvement.
  • Work with global teams as needed to drive changes to systems, analytics, and processes.
  • Monitor the accuracy and efficient distribution of incentive compensation plans, and payout reports.
  • Nurture development and adoption of the Go-To-Market playbook.
  • Evaluate business design for revenue strategy and operations, develop prioritized recommendations, and drive consensus from key partners to improve business processes, technology, and capabilities
• Business Partnership
  • Drive rigorous planning and execution at all levels of the organization. Facilitate account planning with the Sales team.
  • Manage our pipeline cadence, including the coverage and generation needs for each team.
  • Work with other GTM teams to identify and address areas of opportunity or concern.
  • Enable GTM teams to use assets you deliver: metrics, dashboards, models, frameworks, etc.
  • Improve our integrated regional business planning and progress reviews across Sales, Marketing, Sales Development, and Partnerships.

What you’ll need:

• Minimum 8 years of relevant experience
• Bachelor degree is business, economics or other quantitative disciplines; MBA preferred
• Experience building and leading highly effective teams with a passion for coaching and mentoring both new and experienced team members
• Experience in Sales Operations or Consulting, ideally within a high-growth tech company
• Deep experience modeling complex problems, both conceptually and tactically (spreadsheets, analysis tools, visualization)
• Growth mindset with the ability and experience to build for scale
• Experience in a Program Management or Senior Project Management role
• Excellent business knowledge with a strong understanding of B2B sales GTM strategies and operations
• Working knowledge of SFDC, specifically functionality around pipeline management, forecast management, deal structuring, analytics and reporting
• Experience implementing and managing sales compensation plans and quotas
• Metrics driven - you use data to frame and guide prioritizing and making decisions
• Innovative problem solver – you can take complex problems, identify root causes, and provide simple but impactful solutions. This will require an attention to detail as well as critical thinking.
• Thoughtful storyteller - you are able to create clear, concise messaging
• Strong communication and influence skills as well as comfort presenting to executives

Trust is backed by data – Forter is a recipient of over 10 workplace and innovation awards, including:

• Great Place to Work Certification (2021, 2022, 2023, 2024)
• Fortune’s Best Workplaces in NYC (2022, 2023 and )
• Forbes Cloud 100 (2021, 2022, 2023 and )
• #3 on of “Most Innovative Finance Companies” (2022)
• Anti-Fraud Solution of the Year at the Payments Awards (2024)
• SAP Pinnacle Awards “ ” (2023)
• Fintech Breakthrough Awards – Best Fraud Prevention Platform (2023)

Benefits:

• Competitive salary
• Restricted Stock Units (RSUs)
• Matching 401K Plan
• Comprehensive and generous health insurance, including vision and dental coverage
• Home office allowance
• Generous PTO policy
• Half day Fridays

Salary Range:+ bonus + equity + benefits

What you’ll be doing:

• Lead a world class team of CSMs in the GCR region, covering our customers in China
• Recruit and develop a high performing team, helping uplevel our CSMs to meet their company goals while preparing them for the next steps in their careers
• Deliver transformational leadership so the team is highly motivated, supported, and engaged. Be a role model and maximize the strengths of your team
• Own the gross and net revenue retention number for your team, building a strategic plan to retain and grow your book of business quarter after quarter
• Independently handle escalated client issues with urgency, providing guidance to the team while serving as an escalation point that can deescalate situations
• Lead the GCR team renewal strategies, partnering with cross-functional teams like Sales, Marketing, and Finance to proactively plan renewals well in advance
• Work closely with the GTM teams (Sales, Pre-Sales, etc.) to align on strategies, forecasting, account plans, and expansion opportunities
• Share key insights about Forter’s product and processes internally with our Product and leadership teams to help point the company roadmap in the right direction

Who are you?:

• 10+ years of CS experience working with large enterprises on software solutions
• 5+ years of management experience as a CS team manager or leader
• Experience in a SaaS startup serving customers that include those in mainland China. Fraud, payments, professional services, and eCommerce experience is highly preferred
• Strong management presence and leadership ability, with communication and interpersonal skills that motivate leaders and teams
• Demonstrated operational excellence in analytical thinking, process development, problem solving, communication, delegation, and planning
• Excellent communication skills especially at the C-level. Past experience working with senior C-level executives both internally and externally
• Experience building exceptionally strong relationships with x-functional leaders. Sharing a clear vision for your team as well as enlisting internal support for initiatives
• Ability to work in fast paced environment, be trusted to drive initiatives autonomously and gain buy in from a wide collection of stakeholders
• Ability to break down ambiguous and nuanced problems into concrete, manageable components and think through optimal solutions
• Openness to being hands on. Not afraid to roll your sleeves up and get in the weeds while solving complex operational problems
• Are fluent in written and spoken Mandarin

Benefits:

• Competitive salary and quarterly bonus plan
• Generous PTO policy
• Half day Fridays, every Friday

Trust is backed by data – Forter is a recipient of over 10 workplace and innovation awards, including:

• Great Place to Work Certification (2021, 2022, 2023)
• in NYC (2022)
• #3 on of “Most Innovative Finance Companies” (2022)
• Forbes Cloud 100 (2021, )
• SAP Pinnacle Awards “ ” (2023)
• Fintech Breakthrough Awards – Best Fraud Prevention Platform (2023)

What you’ll be doing:

• Collaborate with some of the largest global retailers to support their unique challenges and provide tailored analytical solutions.
• Conduct thorough data analysis to extract insights that will drive business goals, mostly using Snowflake DB and Kibana.
• Act as a trusted advisor, guiding clients on best practices and strategies for all of our products.
• Stay abreast of industry trends, emerging threats, and advancements in fraud prevention technologies.
• Work closely with internal stakeholders, including Sales, Customer Success, and Analytics to maximize value and success for Forter’s strategic accounts.

What you’ll need:

• Minimum of 3+ years of professional experience.
• Preference working in a client-facing analytics or professional services function, specifically within an enterprise B2B SaaS organization.
• Proficiency in data analysis tools: SQL is a must, Python is a plus.
• Demonstrated ability to convey complex analytical concepts to non-quant audiences.
• Demonstrated ability to lead and manage analytical projects from inception to completion.
• An ability to be proactive and strategic with the needs and challenges of our clients.
• Experience in fraud prevention analytics is a plus.
• Experience in customer-facing interactions is a plus.

Trust is backed by data – Forter is a recipient of over 10 workplace and innovation awards, including:

• Great Place to Work Certification (2021, 2022, 2023)
• Fortune’s Best Workplaces in NYC (2022, 2023 and )
• Forbes Cloud 100 (2021, 2022, 2023 and )
• #3 on of “Most Innovative Finance Companies” (2022)
• Anti-Fraud Solution of the Year at the Payments Awards (2024)
• SAP Pinnacle Awards “ ” (2023)
• Fintech Breakthrough Awards – Best Fraud Prevention Platform (2023)

Benefits:

• Competitive salary
• Restricted Stock Units (RSUs)
• Matching 401K Plan
• Comprehensive and generous health insurance, including vision and dental coverage
• Home office allowance
• Generous PTO policy
• Half day Fridays

Salary Range:+ bonus + equity + benefits

What you’ll be doing:

• Work closely with a large list of named enterprise prospect accounts, utilizing a consultative approach to identify pain points and challenges that Forter's Identity Intelligence platform can help solve
• Actively understand each customer’s technology footprint, strategic growth plans and business drivers, technology strategy and competitive landscape
• Drive business development, forecast accurately and achieve strategic goals by leading customers through the entire business cycle
• Collaborate with internal teams to drive leads and account activity, as well as with our Pre-sales Solutions Consultants to create customized sales presentations and tailored ROI models
• Identify and build relationships with economic champions / buyers within major accounts and position Forter's value proposition to the appropriate lines of business and technical teams
• Provide field analysis and feedback internally to help shape sales collateral and longer term expansion planning
• Represent Forter at industry events and sales meetings with key eCommerce players

What you’ll need:

• High integrity and passion for winning
• Minimum of 6 years as a top quota carrying direct sales executive, with a track record of outperforming targets and annual quotas
• Proven success in selling innovative solutions/services to enterprise is a must; with a focus on FinTech and Payment solutions
• A strong network with a proven track record of enterprise sales within top eCommerce and online business companies is a big plus
• The ability to build strong relationships, as demonstrated through prior experience prospecting and leveraging industry contacts to develop and close new businesses
• A strong understanding of the online payment industry, including credit card issuing/acquiring experience and familiarity with its ecosystem
• Experience in a fast-paced startup, with the ability to work in a rapidly expanding and changing environment
• Exceptional professional presence, with outstanding presentation and communication skills
• Ability to travel as required

Trust is backed by data – Forter is a recipient of over 10 workplace and innovation awards, including:

• Great Place to Work Certification (2021, 2022, 2023)
• in NYC (2022)
• #3 on of “Most Innovative Finance Companies” (2022)
• Forbes Cloud 100 (2021, )
• SAP Pinnacle Awards “ ” (2023)
• Fintech Breakthrough Awards – Best Fraud Prevention Platform (2023)

What you’ll be doing:

• Lead a world class team of roughly 6 CSMs in the AMER region, covering our customers in the Enterprise and Commercial segments
• Recruit and develop a high performing team, helping uplevel our CSMs to meet their goals while preparing them for the next steps in their careers
• Deliver transformational leadership so the team is highly motivated, supported, and engaged. Be a role model and maximize the strengths of your team
• Own the gross and net revenue retention number for your team, building a strategic plan to retain and grow your book of business quarter after quarter
• Independently handle escalated client issues with urgency, providing guidance to the team while serving as an escalation point that can deescalate situations
• Lead team renewal strategies, partnering with cross-functional teams like Sales, Marketing, and Finance to proactively plan renewals well in advance
• Work closely with the GTM teams (Sales, Pre-Sales, etc.) to align on strategies, forecasting, account plans, and expansion opportunities
• Share key insights about Forter’s product and processes internally with our Product and leadership teams to help point the company roadmap in the right direction

What you’ll need:

• 8+ years of CS experience working with large enterprises on software solutions
• 2+ years of management experience as a CS team manager or leader
• Experience in a hypergrowth SaaS startup with a technical product
• Fraud, payments, professional services, and eCommerce experience is a bonus
• Strong management presence and leadership ability, with communication and interpersonal skills that motivate leaders and teams
• Demonstrated operational excellence in analytical thinking, process development, problem solving, communication, delegation, and planning
• Excellent communication skills especially at the C-level. Past experience working with senior C-level executives both internally and externally
• Experience building exceptionally strong relationships with x-functional leaders. Sharing a clear vision for your team as well as enlisting internal support for initiatives
• Ability to work in fast paced environment, be trusted to drive initiatives autonomously and gain buy in from a wide collection of stakeholders
• Ability to break down ambiguous and nuanced problems into concrete, manageable components and think through optimal solutions
• Openness to being hands on. Not afraid to roll your sleeves up and get in the weeds while solving complex operational problems

Trust is backed by data – Forter is a recipient of over 10 workplace and innovation awards, including:

• Great Place to Work Certification (2021, 2022, 2023)
• Fortune’s Best Workplaces in NYC (2022, 2023 and )
• Forbes Cloud 100 (2021, 2022, 2023 and )
• #3 on of “Most Innovative Finance Companies” (2022)
• Anti-Fraud Solution of the Year at the Payments Awards (2024)
• SAP Pinnacle Awards “ ” (2023)
• Fintech Breakthrough Awards – Best Fraud Prevention Platform (2023)

Benefits:

• Competitive salary
• Restricted Stock Units (RSUs)
• Matching 401K Plan
• Comprehensive and generous health insurance, including vision and dental coverage
• Home office allowance
• Generous PTO policy
• Half day Fridays

Salary Range:+ bonus + equity + benefits

About the role:

This position will be located in NY and follow a hybrid model.

What you’ll be doing:

• Manage day-to-day administration of health, retirement, and supplemental benefit programs (enrollment, termination, changes, etc) across Americas, EMEA, and APAC
• Oversee global vendor, broker and advisor partnerships to ensure high-quality service and performance
• Conduct benchmarking, utilization, and cost analyses to identify trends, ensure competitiveness, and inform country-specific benefit decisions
• Lead annual compliance filings and support audits (ACA, 401k audit, 5500 filing, P11d filing, NDT, etc)
• Maintain accurate benefits data, reporting, and dashboards
• Coordinate with HR and Payroll to track changes and ensure accurate benefits deductions for each payroll cycle
• Develop and deliver benefits communications and education materials to drive employee understanding and engagement across all countries

What you’ll need:

• 5+ years of experience managing benefits programs across multiple regions
• Bachelor’s degree in Human Resources or a related field
• Strong knowledge of health, retirement, and supplemental benefits programs
• Proven ability to manage benefit programs in a multinational organization
• Excellent communication and collaboration skills with global teams and vendors
• Detail-oriented and proficiency in data analysis to support data-driven decisions

Trust is backed by data – Forter is a recipient of over 10 workplace and innovation awards, including:

• Great Place to Work Certification (2021, 2022, 2023, )
• Fortune’s Best Workplaces in NYC (2022, 2023 and )
• Forbes Cloud 100 (2021, 2022, 2023 and )
• #3 on Fast Company’s list of “Most Innovative Finance Companies” ( )
• Anti-Fraud Solution of the Year at the Payments Awards ( )
• SAP Pinnacle Awards “New Partner Application Award” (2023)
• Fintech Breakthrough Awards – Best Fraud Prevention Platform (2023)

Benefits:

• Competitive salary
• Restricted Stock Units (RSUs)
• Matching 401K Plan
• Comprehensive and generous health insurance, including vision and dental coverage
• Home office allowance
• Generous PTO policy
• Half day Fridays

Salary Range: $103,000 - $128,000 annually + bonus + equity + benefits