דרושים Director Identity Security Campaigns & Programs ב-Cyberark ב-ארהב

Key Responsibilities:

• Lead the regional Customer Success function, ensuring that every engagement—whether human-led or digitally delivered—is designed to drive clear and measurable customer outcomes.
• Build and maintain strong relationships with Key Customers ensuring their needs are met and expectations exceeded" so that applicants are aware it is a customer facing role.
• Continuously optimize our customer engagement strategies to align with lifecycle maturity and account segmentation, ensuring comprehensive coverage across our growing and diverse customer base.
• Collaborate cross-functionally with Sales, Product, Support, and Marketing to build a frictionless customer journey focused on value realization, retention, and expansion.
• Champion a data-informed approach to customer management by embedding predictive analytics and AI tools that enable early risk identification, personalized experiences, and scaled engagement models.
• Embed feedback mechanisms that ensure the voice of the customer is systematically captured, analyzed, and translated into actionable insight—driving improvements across the business.
• Develop and maintain dashboards and reporting mechanisms that track key metrics aligned with industry standards and internal goals, with visibility at all leadership levels.
• Cultivate an inclusive, future-ready team culture that embraces innovation, agility, and accountability. Invest in career development and capability building to support both current needs and future growth.

• 15+ years of experience in Customer Success, Onboarding, or Professional Services roles, with at least 8 years in a leadership capacity.
• Proven expertise in managing global SaaS onboarding programs, driving adoption, and accelerating time-to-value.
• Strong understanding of customer success methodologies, subscription models, and SaaS customer journeys.
• Experience with customer engagement strategies, data-driven decision-making, and process automation.
• Ability to lead cross-functional initiatives and influence senior stakeholders.
• Exceptional communication, relationship-building, and problem-solving skills.
• Comfortable working in a fast-paced, evolving environment, balancing strategic and hands-on execution.
• Willingness to travel as needed.

The salary range for this position is $173,000 – $240,000/year, plus commissions or discretionary bonus, which will be based on the employee’s performance. Base pay may also vary considerably depending on job-related knowledge, skills, and experience. The compensation package includes a wide range of medical, dental, vision, financial, and other benefits.

Ideally this Sales Specialist would be located in the Southeast or TOLA region.

Responsibilities:

The ideal candidate for this role must be self-motivated with a proven track record in relevant software sales vendor or possess knowledge of similar technologies. You should be comfortable working in a dynamic technical organization with a rapidly expanding customer base. Strong presentation skills are essential, along with the ability to be organized and analytically, effectively eliminating sales obstacles through creative and adaptive approaches.

• Establish and maintain customer relationships at the executive and business decision-maker level, including but not limited to CISO, CIO, and other executives responsible for Identity, IAM, security, risk, compliance, and operations.

• Develop and present compelling business cases to customers, maintaining expert-level knowledge of all elements of the business case, including the drivers of cost, benefits, and risk.

• Partner closely with Sales Account Teams, Solutions Engineers, Subject Matter Experts, and Professional Services to align the technology architecture with the customer's desired business outcomes.

• Work closely with the Customer Success team to ensure successful product adoption and realization of the full value of the customer's technology investment.

• Collaborate with Channel Partners, Resellers, and Systems Integrators to penetrate new accounts and extend the reach of CyberArk’s endpoint solution in the assigned geography.

• Enhance CyberArk’s Identity solution portfolio by understanding and communicating key customer requirements and use cases that meet prospects and customers’ strategic initiatives while broadening CyberArk's product and solution capabilities.

• Drive account management responsibilities, including solution creation, solution offering configuration management, order issuance, service delivery, service management, and revenue recognition.

• Be recognized internally as a subject-matter expert on Identity, including how to best position against competitors in our market(s).

• Work independently and as part of a sales team to identify, scope, negotiate, and close new sales opportunities to meet and exceed established sales quotas.

• Provide comprehensive account plans and strategies to win new business with new and existing customers.

• Bachelor’s degree or equivalent experience.
• 10+ years of prior sales experience in cybersecurity, identity, IGA, endpoint management, or related markets.
• Proven track record of strategic account management and software sales, consistently meeting or exceeding a quota in excess of $2M.
• Demonstrated history of successful collaboration as part of a sales/account team in a strategic selling capacity.
• Ability to engage in various account management situations, balancing strategic and tactical thought leadership.
• Strong presentation skills and the ability to build and present high-quality product overviews to both internal and external audiences.
• In-depth knowledge of Identity Security, IGA, and Endpoint Security best practices, terminology, and technology employed by large enterprises.
• Comprehensive understanding of Identity Security, IGA, and Endpoint Security vendors and products, with the ability to compare them to CyberArk products. Emphasis on endpoint vendors and technologies used across large enterprises for both on-premises and cloud environments is preferred.
• Experience interacting with Product Management to articulate nonstandard/custom requirements based on customer needs.
• Excellent oral and written communication skills, capable of presenting technical concepts and product solutions to audiences ranging from IT staff to business executives.
• Aptitude to understand customer needs, overcome objections, assist in the development of business use cases, and successfully position for technical wins.
• Ability to travel within the assigned territory and other locations approximately 30% of the time.

The salary range for this position is $108,000 – $150,000/year, plus commissions or discretionary bonus, which will be based on the employee’s performance. Base pay may also vary considerably depending on job-related knowledge, skills, and experience. The compensation package includes a wide range of medical, dental, vision, financial, and other benefits.

Key Responsibilities:

• Market & Competitive Analysis: Evaluate cybersecurity market trends, competitive landscape, and emerging technologies to influence company strategy.
• Product & Technology Strategy: Partner with product and engineering teams on key technology initiatives, market positioning, and innovation opportunities.
• Operational Efficiency Projects: Identify and execute initiatives to improve internal operations, scalability, and business performance.
• Go-to-Market (GTM) Strategy: Work with sales, marketing, and channel teams to develop and refine GTM strategies that drive growth.
• Strategic Projects: Lead and support high-impact, cross-functional initiatives that align with the company’s long-term vision and growth objectives.
• Executive-Level Support: Prepare strategic presentations, board materials, and business cases to support decision-making at the executive and board level.

• 10+ years of experience in strategy consulting (e.g., McKinsey, BCG, Bain) or a corporate strategy role at a technology or cybersecurity company.
• Experience in cybersecurity, SaaS, or enterprise software is highly desirable.
• Strong analytical and financial modeling skills with the ability to synthesize complex information into clear insights.
• Ability to lead cross-functional teams and drive strategic projects from concept to execution.
• Strong executive presence with excellent communication and storytelling skills.
• An MBA is a plus, but not required.
• Based in the Boston area with the ability to commute to our Newton office at least 2 days per week.

The salary range for this position is $170,000 – $215,000/year, plus commissions or discretionary bonus, which will be based on the employee’s performance. Base pay may also vary considerably depending on job-related knowledge, skills, and experience. The compensation package includes a wide range of medical, dental, vision, financial, and other benefits.