המקום בו המומחים והחברות הטובות ביותר נפגשים
דרושים - Security Engineering Manager Kernel & System Considered ב-אפל ב-United States, Cary
מצאו את ההתאמה המושלמת עבורכם עם אקספוינט! חפשו הזדמנויות עבודה בתור - Security Engineering Manager Kernel & System Considered ב-United States, Cary והצטרפו לרשת החברות המובילות בתעשיית ההייטק, כמו Apple. הירשמו עכשיו ומצאו את עבודת החלומות שלך עם אקספוינט!
חברה (1)
אופי המשרה
קטגוריות תפקיד
שם תפקיד (1)
United States
אזור
Cary
נמצאו 7 משרות
07.06.2025
A
Apple Product Manager Conversational Support United States, North Carolina, Cary
Bachelors degree and 6 years of experience launching cross-functional software development products, or 3 years and a Master's degree. Experience creating products or tools reliant on large language models (LLM)....
תיאור:
Responsibilities include: Own customer-facing conversational experiences across web, Messages, voice, and Apple Support app Tackle ambiguity with curiosity and address gaps that show up at each stage of the product lifecycle Create visual frameworks to communicate complex work Actively contribute forward-looking ideas and participate in roadmap planning
- Bachelors degree and 6 years of experience launching cross-functional software development products, or 3 years and a Master's degree
- Experience creating products or tools reliant on large language models (LLM)
- Experience specifying and analyzing performance data to demonstrate impact and identify gaps and opportunities
- Experience partnering with product designers and user researchers to create intuitive and easy-to-use interfaces
- Understanding of the technical basics in building complex conversational systems, familiarity with JSON, payload, RAG, fine tuning, and intent recognition
- Experience with conversation design, UX design
- Experience with internal platform tools and products
- Familiarity with customer support systems
- Seeks to build strong relationships beyond your working team
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משרות נוספות שיכולות לעניין אותך
20.04.2025
A
Apple Compliance Project Manager United States, North Carolina, Cary
3-5 years of project management experience. Bachelor’s Degree or higher. Experience with compliance or legal Project Management including management of regulatory matters including state licensing examinations. Excellent communication skills with...
תיאור:
This role is well suited for a self-starting independent thinker who loves solving problems, managing complex projects, and learning new subject matter areas.
In this role you will: - Lead cross functional organization of compliance initiatives. - Develop and maintain project and governance schedules. - Ascertain and document annual compliance program requirements and ongoing obligations upheld to facilitate a comprehensive program framework.- Tracking project progress against the plan, identifying potential issues, and taking necessary actions to address delays or roadblocks- Work with international compliance teams to consolidate and coordinate projects. - Assist with scaling programs to incorporate international compliance obligations. - Complex coordination and management of licensing examinations and similar regulatory matters. - Communicate project status updates to various project partners, including team members and executives. Synthesize a multitude of issues into a clear, concise and focused message. Present with confidence and brevity.- Engage with compliance teams to evangelize best practices and pursue improvements. Assisting the team with ongoing improvements to the program management processes. - Oversee end-to-end initiatives that require the coordination of multiple teams to reach resolution.
- 3-5 years of project management experience
- Bachelor’s Degree or higher
- Experience with compliance or legal Project Management including management of regulatory matters including state licensing examinations
- Excellent communication skills with the ability manage across cross-functional teams
- Experience working with GRC tools and content management platforms, including Auditboard and Wrike, and training delivery platforms
- Experience working collaboratively within cross-functional teams to achieve complex objectives
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משרות נוספות שיכולות לעניין אותך
20.04.2025
A
Apple Web Development Manager - AppleCare Support Foundations United States, North Carolina, Cary
Bachelor's degree or equivalent, plus 3+ years relevant work experience. Experience managing or leading interactive web production for a large, global organization,. Ability to manage teams and lead people that...
תיאור:
Key responsibilities of this role include:Managing interactive web solutions from inception to completionPreparing and delivering presentations to senior leaders about the effectiveness and outcomes of your projects and programs
- Bachelor's degree or equivalent, plus 3+ years relevant work experience
- Experience managing or leading interactive web production for a large, global organization,
- Ability to manage teams and lead people that support multiple business units
- Solid knowledge of instructional design and web content development processes, including typical time and resources needed to produce work on time, at a high quality, and to specification
- Exceptional program-and project- management skills and experience with the ability to oversee multiple projects with varying timelines
- Comfortable working with ambiguity; ability to flourish in an environment of constant change
- Demonstrated ability to motivate, influence, and impress effectively at all corporate levels
- Meticulous and passionate about the customer experience
- Understanding of base front-end development technologies including HTML5, CSS3, and JavaScript, including familiarity with JavaScript frameworks
- Knowledge of modern web accessibility
- Experience developing web content delivered via Learning Management Systems
- Understanding of SCORM and Tin Can/xAPI learning standards and specifications
- BA or BFA in Multimedia, eLearning, Graphic Design, UX or Product Design or equivalent work experience; Master’s degree in a related field a plus
- Experience with contact center training organizations
- Familiarity with cloud platforms
- Familiarity with UX research and design processes
- Experience with web audio and video
- Exposure to AI usage in web-development projects
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משרות נוספות שיכולות לעניין אותך
20.04.2025
A
Apple Program Manager Wallet & Apple Pay Operations United States, North Carolina, Cary
7+ years of professional experience with payments platform ecosystem and/or mobile wallet program management. Experienced in the financial services industry and/or payments ecosystem platforms. Experienced in Lean Six Sigma and...
תיאור:
This role will be working within our partner operations organization to understand, develop and improve our operational processes and capabilities to support our partners, and measure our impact on the experience. In this role you will help us define our future vision, build operational capabilities, and enable partner support.It is critical that you develop a strong working relationship with each of your partners. You should be an excellent communicator who is self-motivated and is comfortable working in a global, matrix, fast-paced environment. You will work cross-functionally with a variety of internal groups as well as with external partners, to improve the quality of our services and efficiency and scalability of our operations.
- 7+ years of professional experience with payments platform ecosystem and/or mobile wallet program management
- Experienced in the financial services industry and/or payments ecosystem platforms
- Experienced in Lean Six Sigma and Business Process Model and Notation
- Experienced in developing technology based payments products, including launching and scaling partner support operations globally.
- Ability to synthesize complex topics and distill key business dynamics to senior leaders and partners
- Solid ability to operate autonomously across multiple teams in a matrixed, global organization
- Bachelors in Business, Operations, Engineering or a related field required.
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משרות נוספות שיכולות לעניין אותך
20.04.2025
A
Apple Quality Operations Manager United States, North Carolina, Cary
BA/BS degree or equivalent experience. 6+ years of work experience in large-scale, multi-channel contact center environment including technical support and / or customer service management. 2+ years direct people leadership...
תיאור:
You will be: • An inclusive leader, driving your team to achieve quality and customer experience goals. • A strategic thinker, able to analyze trends, identify areas for improvement, and implement meaningful solutions to enhance the customer and frontline employee experience. • A skilled communicator, translating strategy into action and fostering collaboration across teams.• A problem solver, using data-driven insights to drive accountability and continuous improvement. • A trusted partner, building strong relationships with internal teams, vendors, and cross-regional leaders. • A developer of talent, ensuring team engagement, growth, and professional development. • Able to balance customer, employee, and business needs, ensuring alignment with Apple’s overall support strategy. • Willing to travel up to 20-40% as needed.
- BA/BS degree or equivalent experience
- 6+ years of work experience in large-scale, multi-channel contact center environment including technical support and / or customer service management
- 2+ years direct people leadership experience
- Strong understanding of quality assurance, customer experience, and performance management in a contact center
- Proven ability to set clear priorities and align work to goals in a fast-paced environment.
- Strong ability to motivate a team to apply functional expertise and creativity to improve experiences.
- Effective communication skills — including ability to present & write
- Proven ability to analyze data, identify trends, and drive improvements.
- Skilled at building trust and fostering collaboration across teams.
- Demonstrates strong professional ethics.
- Experience working with suppliers
- COPC Certification or experience
- Lean Six Sigma Certification
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משרות נוספות שיכולות לעניין אותך
20.04.2025
A
Apple Product Manager Content Platforms United States, North Carolina, Cary
B.S. or M.S. in Engineering or Computer Science or equivalent experience. 6+ years of related experience with a Bachelor's degree, or 3+ years and a Master's degree. Experience leading Agile/Scrum...
תיאור:
In this role you will identify new enhancement opportunities, define business and technical requirements, and partner with software engineering teams to develop, test, and execute plans. You will lead design and development efforts by conveying a vision to the team, outlining requirements in a product backlog, and prioritize it based on business value. This position requires you to perform traditional Product Owner responsibilities in a Scrum team, including writing user stories and acceptance criteria. You will dive deep into the data, becoming a subject matter authority in our key performance indicators. You will develop a solid understanding of the team’s existing technical implementations and operational processes, and use that knowledge combined with data-driven insights to create informed requirements for new customer-facing features, product enhancements, and improvements.
- B.S. or M.S. in Engineering or Computer Science or equivalent experience
- 6+ years of related experience with a Bachelor's degree, or 3+ years and a Master's degree
- Experience leading Agile/Scrum software development projects in a cross-functional environment
- Ability to establish a product vision and strategy for your product area, and build alignment across product teams, cross-functional partners, and leadership team
- Ability to drive product features through their entire creative cycle: ideation, specification, development, release, analysis, and iteration
- Experience performing qualitative and quantitative research to explore and validate feature ideas
- Experience partnering with product designers to create intuitive and easy-to-use interfaces
- Prior hands-on experience managing highly integrated product architectures for CMS ecosystems
- Ability to dive deep with engineers to make technical tradeoff decisions and summarize it all for non-technical stakeholders
- Ability to use data and metrics to back up assumptions, make recommendations, prioritize features and drive actions
- Ability to handle directional change and concurrently manage multiple priorities on the roadmap
- Experience diagnosing and debugging complex systems
- Experience working with global teams
- Ability to build consensus across a core team and multi-functional partners to align on features and product roadmap
- MBA
- Experience with LLM or Generative AI in Content Management Systems
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משרות נוספות שיכולות לעניין אותך
06.04.2025
A
Apple Apple Support Team Manager United States, North Carolina, Cary
Minimum 2 years experience in a people management capacity in a large or multi-site inbound contact center or fast-paced environment supervising 15+ frontline employees. Bachelors degree or equivalent experience. Knowledge...
תיאור:
Inclusion is a shared responsibility and we hold ourselves and one another accountable for fostering a culture where everyone feels seen, heard and inspired to do their best work.
- Minimum 2 years experience in a people management capacity in a large or multi-site inbound contact center or fast-paced environment supervising 15+ frontline employees
- Bachelors degree or equivalent experience
- Knowledge of contact center management tools, processes, procedures, and performance metrics, and can innovate and improve as needed
- Excellent influencing skills and ability to work with key business partners
- Able to develop coaching plans that incorporate observations and key performance trends
- Experience with using technology to craft team cohesiveness and establish rapport
- Demonstrates a real passion for technology and an ability to coach to administrative and technical concepts
- Establishes relationships and seeks to understand what motivates individuals
- Prioritizes coaching needs and experience in developing employees to achieve excellent customer service results
- Leads a standard for high-quality work by consistently meeting and exceeding performance goals
- Strong and effective written and verbal communication skills with the ability to tailor your message to your audience
- Solution oriented leader who demonstrates creativity and curiosity
- Role models inclusive leadership behaviors and embraces their responsibility to build, develop and retain diverse teams
- Makes space to listen, learn, and amplify diverse perspectives and experiences
- Confronts barriers to greater inclusion with tenacity, care and commitment
- Flexible to work between the hours of 7:00 a.m. CST and 10:30 p.m. CST including weekends and holidays, with the possibility to flex up or down hours depending upon business needs
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משרות נוספות שיכולות לעניין אותך
Bachelors degree and 6 years of experience launching cross-functional software development products, or 3 years and a Master's degree. Experience creating products or tools reliant on large language models (LLM)....
תיאור:
Responsibilities include: Own customer-facing conversational experiences across web, Messages, voice, and Apple Support app Tackle ambiguity with curiosity and address gaps that show up at each stage of the product lifecycle Create visual frameworks to communicate complex work Actively contribute forward-looking ideas and participate in roadmap planning
- Bachelors degree and 6 years of experience launching cross-functional software development products, or 3 years and a Master's degree
- Experience creating products or tools reliant on large language models (LLM)
- Experience specifying and analyzing performance data to demonstrate impact and identify gaps and opportunities
- Experience partnering with product designers and user researchers to create intuitive and easy-to-use interfaces
- Understanding of the technical basics in building complex conversational systems, familiarity with JSON, payload, RAG, fine tuning, and intent recognition
- Experience with conversation design, UX design
- Experience with internal platform tools and products
- Familiarity with customer support systems
- Seeks to build strong relationships beyond your working team
Show more
משרות נוספות שיכולות לעניין אותך
בואו למצוא את עבודת החלומות שלכם בהייטק עם אקספוינט. באמצעות הפלטפורמה שלנו תוכל לחפש בקלות הזדמנויות - Security Engineering Manager Kernel & System Considered בחברת Apple ב-United States, Cary. בין אם אתם מחפשים אתגר חדש ובין אם אתם רוצים לעבוד עם ארגון ספציפי בתפקיד מסוים, Expoint מקלה על מציאת התאמת העבודה המושלמת עבורכם. התחברו לחברות מובילות באזור שלכם עוד היום וקדמו את קריירת ההייטק שלכם! הירשמו היום ועשו את הצעד הבא במסע הקריירה שלכם בעזרת אקספוינט.