מציאת משרת הייטק בחברות הטובות ביותר מעולם לא הייתה קלה יותר
דרושים Program Specialist Business Innovation ב-Aligntech ב-United States, Raleigh
מצאו את ההתאמה המושלמת עבורכם עם אקספוינט! חפשו הזדמנויות עבודה בתור Program Specialist Business Innovation ב-United States, Raleigh והצטרפו לרשת החברות המובילות בתעשיית ההייטק, כמו Aligntech. הירשמו עכשיו ומצאו את עבודת החלומות שלך עם אקספוינט!
חברה (1)
אופי המשרה
קטגוריות תפקיד
שם תפקיד (1)
United States
אזור
Raleigh
נמצאו 9 משרות
08.11.2025
AT
AlignTech Customer Care Area Specialist United States, North Carolina, Raleigh
Ensure timely resolution to customer inquiries generated through Sales Support and Frontline Channels. Be familiar with internal partner operations and serve as a key point of contact between sales and...
תיאור:What we're looking forPay Transparency
At Align, every smile matters. We’re committed to helping you thrive by supporting the health, growth, and well-being of our team members through a variety of tools and programs. While specific offerings may vary by location and role, Align employees can typically expect:
TheIn addition to supporting internal requests, this individual will be responsible for identifying opportunities for process improvement within the assigned area. The Area Specialist should always have a clear pulse on the assigned area NPS sentiment, including current trends, and be able to provide insights and recommendations to the Area Sales Director and Regional Managers.
- Employment Type
- Full Time
- US-North Carolina-Raleigh
- Workplace type
- Ensure timely resolution to customer inquiries generated through Sales Support and Frontline Channels.
- Be familiar with internal partner operations and serve as a key point of contact between sales and support teams.
- Build strong relationships to ensure a smooth experience between customer issues and resolution with internal teams.
- Manage escalated issues directly, liaising across the field and internal support teams to champion resolution.
- Build Strong relationships with sales reps and leadership, utilize this partnership to share trends, provide opportunities for improvement, and state of the business.
- Proactively support Sales and Customers to create a positive experience for key stakeholders.
- Seek out opportunities for continuous improvement; streamline processes, reduce resolution times, and seek proactive solutions.
- Provide regular reports on area operations to support local sales leadership.
- Be alert to trends and widespread initiatives and cascade communication to affected parties.
- Serve as liaison between the clinical department and the field sales team.
- Ability to report out to area ASDs and RMs (sales leadership) on trends, process improvements, and EOQ collaboration.
- Continuously learn new products, programs, and services to help support customers and the field sales team.
- Participate in special projects and/or training when requested.
- Contribute constantly towards providing a world-class customer experience.
- 4+ years’ work experience in a customer support or account management environment, benefit if the candidate has experience in process and operations
- BA degree or comparable experience
- To understand Align’s product portfolio for both the Invisalign and iTero lines of business
- To comfortably navigate Salesforce, understand Power BI, and how to analyze data
- To work well independently, capable of setting goals, projects, and priorities
- Strong verbal and written communication skills, as cross-functional correspondence is a key function of the job, sometimes with upper-level leadership
- Proactive problem-solving skills with strong attention to detail
- To be comfortable in a dynamic working environment where key functions and daily activities may vary due to the changing needs of the business
- Strong business storytelling skills, with the ability to create materials and share information in a concise, well-informed manner
- Strong technical skills: ability to learn new tools and platforms quickly
For Field Sales roles, the salary listed is the base pay only and does not include the applicable incentive compensation plan. A cost of living adjustment may be added to base pay for higher cost areas in the U.S.
General Description of All Benefits
We are pleased to provide a general description of the benefits Align offers to full-time employees in this position.
Family Benefits. Align offers employees and their eligible dependents medical (with a Health Savings Account option for some plan offerings), dental, and vision in accordance with those plans. Align also offers to employees:
- Discounts on Invisalign and Vivera to employees and their eligible dependents after 90 days of employment
- Back-up Child/Elder Care and access to a caregiving concierge
- Family Forming Benefits – Available to Employees, and their spouse or domestic partner, covered under one of Align’s health plans
- Breast Milk Delivery and Lactation Support Services
- Employee Assistance Program
- Hinge Health Virtual Physical Therapy – Available to all employees and eligible dependents (age 18+) enrolled in an Align medical Plan
Employee benefits. Align offers its employees:
- Short-term and long-term disability insurance in accordance with those plans.
- Basic Life Insurance and Accidental Death and Dismemberment. Voluntary Supplemental Life Insurance for Employee, Spouse/Domestic Partner, and Child(ren) are available for purchase in accordance with those plans.
- Flexible Spending Accounts – Employees may be eligible to participate in a health care account (including a limited health FSA if enrolled in a HDHP), dependent care account, and a pre-tax commuter benefit plan.
- 401k plan (with a discretionary Company match of 50% up to 6% of eligible earnings up to a maximum match of 3%.). Employer match vests after two years – 25% year one and 100% at year two. Align offers traditional, Roth, and after-tax options.
- Employee Stock Purchase Program (Employees must work 20 hours or more and be employed on purchase date to be eligible).
- Paid vacation of up to 17 days during the first full year of employment (currently accrued at the rate of 5.24 hours each pay-period), which carries over to a maximum cap of 30 days. Annual paid vacation time accrual increases based on tenure. Both exempt and non-exempt employees who work 32 hours or more per week receive prorated vacation accrual based on their regularly scheduled work hours and tenure.
- Sick time is accrued throughout the year at the rate of one hour for every thirty worked. Employees can carry over unused sick leave each year, up to a maximum balance of 80 hours.
- 11 Company-designated paid holidays throughout the year.
- If employed for at least 12 consecutive months, Align will grant up to 6 weeks of paid Parental Leave. If employed for less than 12 consecutive months, Align will grant up to 4 weeks of paid Parental Leave. All parental leave must be completed within one year of the birth or placement of the child. Parental leave is in addition to any state and/or local parental leave benefits. Three days of paid bereavement leave. In some cases, due to travel the amount of paid leave may be extended to 5 paid days off. To the extent applicable state or local law offers more generous benefits, Align complies with any such law.
- Non-exempt employees will receive full pay for up to 10 days of jury duty. Exempt employees will receive their full salary during any week they serve and perform any work. Other insurance such as legal, critical illness, voluntary accident, long-term care, auto, home and pet insurance are available for purchase.
To the extent applicable state or local law offers more generous benefits, Align complies with any such law.
At Align, every smile matters. We’re committed to helping you thrive by supporting the health, growth, and well-being of our team members through a variety of tools and programs. While specific offerings may vary by location and role, Align employees can typically expect:
- Health and well-being programs to keep you thriving in both body and mind.
- Employee-exclusive discounts on Invisalign products.
- Learning opportunities through online learning resources and support for your individual development plans.
- Inclusive, global workplace that fosters collaboration, recognition and belonging.
Country and/or role specific details will be shared with you by your recruiter during the interview process.
Show more
משרות נוספות שיכולות לעניין אותך
13.09.2025
AT
AlignTech Program Manager Strategic Partnerships - Financial Services United States, North Carolina, Raleigh
Own and manage program growth and performance of all assigned financial services programs: implement a consistent framework of how we manage, measure, and execute the programs, and engage with all...
תיאור:What we're looking forPay Transparency
At Align, every smile matters. We’re committed to helping you thrive by supporting the health, growth, and well-being of our team members through a variety of tools and programs. While specific offerings may vary by location and role, Align employees can typically expect:
As Program Manager, Strategic Partnerships-Financial Services you will help manage our third-party vendor financing programs and relationship for the U.S. marketplace. This functional leader will hold the responsibility of the financial services programs management and will be the direct point of contact for our financial services partners. This role will work with all necessary internal stakeholders and outside financial services partners to develop overall strategies, sales initiatives, marketing campaigns, integrations, and implementation of financial services training programs. An important aspect of the role will be the understanding of the financial services competitive landscape (consumer and commercial/B2B financing) within and outside of our industry that could be leveraged to grow our business and as such, this role will be required to work closely with these departments within the organization.
· Field sales and business development teams
· Marketing
· Reporting and analytics
· Sales Operations teams
· Finance
· I/T
- Employment Type
- Full Time
- US-North Carolina-Raleigh
- Workplace type
- Own and manage program growth and performance of all assigned financial services programs: implement a consistent framework of how we manage, measure, and execute the programs, and engage with all business units to optimize performance of the programs
- Partner with internal and external stakeholders to help promote the program, as well as educate our sales teams and customers in market about features and benefits of the programs
- Gathering and analyzing insights from the market and the business, supporting financing program needs
- Researching, vetting, negotiating with potential new vendor relationships
- Generating and analyzing critical company performance and forward-looking growth opportunities, communicating to internal stakeholders, as well as critical trends, risks and opportunities for the business
- Manage all assigned 3rd party financing vendor relationships
- Bachelor’s degree or equivalent experience.
- 6+ years in business, relationship management, sales or business development roles
- Strong communication and presentation skills
- Ability to leverage technology to create new processes and drive efficiency gains
- Proven leadership and vendor management skills
- Willingness to travel up to 15%
Desired
- Knowledge of dental industry and financial services (consumer financing and commercial/B2B financing) a plus
- Effectively drives change and provides strategic direction
- Self-starter, willing to roll up their sleeves and get into the weeds as necessary
- Excels in a startup or fast paced environment with the ability to juggle multiple projects and drive them to successful completion
- A self-confident, proactive, decisive leader with the personality and people skills to achieve maximum results in a teamwork environment
- Builds relationships and credibility quickly, ability to influence without authority
- Excellent communicator at all levels of the organization
- Proactive by nature coupled with ability to think strategically and creatively
For Field Sales roles, the salary listed is the base pay only and does not include the applicable incentive compensation plan. A cost of living adjustment may be added to base pay for higher cost areas in the U.S.
At Align, every smile matters. We’re committed to helping you thrive by supporting the health, growth, and well-being of our team members through a variety of tools and programs. While specific offerings may vary by location and role, Align employees can typically expect:
- Health and well-being programs to keep you thriving in both body and mind.
- Employee-exclusive discounts on Invisalign products.
- Learning opportunities through online learning resources and support for your individual development plans.
- Inclusive, global workplace that fosters collaboration, recognition and belonging.
Country and/or role specific details will be shared with you by your recruiter during the interview process.
Show more
משרות נוספות שיכולות לעניין אותך
07.09.2025
AT
AlignTech Sr Director Business Innovation Services – North America United States, North Carolina, Raleigh
Engage stakeholders to gather the requirements that drive architecture decisions. Develop & communicate high-level designs and technical specifications. Define responsibilities of system components and interfaces. Identify risks and propose solutions...
תיאור:What we're looking for
- Research & Development
- Employment Type
- Full Time
- Workplace type
- Engage stakeholders to gather the requirements that drive architecture decisions
- Develop & communicate high-level designs and technical specifications
- Define responsibilities of system components and interfaces
- Identify risks and propose solutions in system designs
- Define aspects of development; appropriate technology, workflow and standards
- Evaluate existing system designs and propose improvements
- Write and review formal design documents
- Collaborate with other architects
- Foster innovation through research, recommending the use of new technologies, processes or standards
- Provide development and design guidance to individual development teams
- Prepare, lead and participate in design reviews
- Take part in all phases of the software development cycle
- B.S. or M.S. in Computer Science or related field
- 10+ years in a leading technical role; Lead Software Developer / Architect, etc…
- 3+ years of experience developing software for desktop or devices
- 3+ years of experience in cloud computing, database and micro-services architecture, preferably on AWS
- Ability to communicate well (oral & written) with people, to clearly express thoughts
- Fluency in English, spoken and written.
- Understanding of application design aspects such as performance considerations, feature toggles, plug-in architecture, effective instrumentation and logging
- Knowledge of modern web development
- Knowledge of multiple programming languages, mainly Java, C++, Javascript, Python
- Experience with authentication and authorization protocols and application security
- Exceptional understanding of software design principles and patterns
Your growth and well-being:
- Health and well-being programs to keep you thriving in both body and mind.
- Employee-exclusive discounts on Invisalign products.
- Learning opportunities through online learning resources and support for your individual development plans.
- Inclusive, global workplace that fosters collaboration, recognition and belonging.
Country and/or role specific details will be shared with you by your recruiter during the interview process.
Show more
משרות נוספות שיכולות לעניין אותך
06.09.2025
AT
AlignTech HR Business Partner United States, North Carolina, Raleigh
Partner directly with Directors and Managers to drive talent strategy and advance the business results through strategic talent actions. Analyze trends and metrics in partnership with the HR team to...
תיאור:
By rolling up your sleeves, you must look around corners with data-driven recommendations that improve performance, retention and the employee experience. You will assess the business scenarios and make talent recommendations to management. You will be responsible for executing initiatives associated with the full employee lifecycle in the areas of talent management, organizational effectiveness and design, performance management, employee relations and compensation for assigned groups. You will be part of the US HR Business Partner team assigned to client groups in the United States This role will also lead projects and processes spanning the entire US HR organization requiring clear project management, continuous improvement and collaboration skills.
You will also be the HR site leader for the Raleigh office working closely with the executive site leader and the events, facilities and finance teams to assist with coordinating and organizing employee engagement events and programs. This includes providing HR guidance in situations regarding the facilities and cafe.What we're looking forPay Transparency
At Align, every smile matters. We’re committed to helping you thrive by supporting the health, growth, and well-being of our team members through a variety of tools and programs. While specific offerings may vary by location and role, Align employees can typically expect:
By rolling up your sleeves, you must look around corners with data-driven recommendations that improve performance, retention and the employee experience. You will assess the business scenarios and make talent recommendations to management. You will be responsible for executing initiatives associated with the full employee lifecycle in the areas of talent management, organizational effectiveness and design, performance management, employee relations and compensation for assigned groups. You will be part of the US HR Business Partner team assigned to client groups in the United States This role will also lead projects and processes spanning the entire US HR organization requiring clear project management, continuous improvement and collaboration skills.
You will also be the HR site leader for the Raleigh office working closely with the executive site leader and the events, facilities and finance teams to assist with coordinating and organizing employee engagement events and programs. This includes providing HR guidance in situations regarding the facilities and cafe.
- Employment Type
- Full Time
- US-North Carolina-Raleigh
- Workplace type
You will play a key role in helping to shape and drive the talent agenda. Specifically, you will work closely with leaders, teams and HR colleagues to identify people opportunities, strategies and solutions to challenges within the business as follows:
- Partner directly with Directors and Managers to drive talent strategy and advance the business results through strategic talent actions
- Analyze trends and metrics in partnership with the HR team to develop solutions, programs and policies proactively
- Partner with employees and managers regarding HR issues, HR processes and guidelines.
- Coach, advise and manage complex employee relations issues
- Partner with managers in career planning, performance management, coaching, data analysis, compensation and rewards, employee relations, talent management, and development
- Execute Align’s human capital strategy surrounding organizational design, leadership, capabilities and culture
- In support of an organization’s talent management strategy, work with the business to close gaps via training and/or developmental opportunities
- Lead projects for the US HR team with a focus on continuous improvement mindset and focus
- 6+ years of progressive Human Resources experience in a fast paced, high growth, dynamic business environment; tech or medical device industry experience highly desired
- BA/BS or equivalent experience
- Experience supporting Director level clients and driving full talent lifecycle actions for an organization
- Strong business acumen and ability to work well across different functions in order to integrate HR and business strategies.
- Demonstrated record of accomplishment of driving results and talent strategies in a fast growing and dynamic business.
- Ability to be analytical and ensure that the organization rigorously measures and analyzes the right things to drive success.
- Excellent collaboration skills and the ability to influence without authority
- Ability to multitask effectively and prioritize work based on demand; highly organized and have strong problem-solving skills
- Results driven, self- starter with high attention to detail and sense of urgency
- Willingness to travel 10% and to support teams in all US time zones.
- Experience in a matrixed organization preferred
- Communication: Excellent presentation and communication skills
- Teamwork Ability to work both independently and collaboratively
For Field Sales roles, the salary listed is the base pay only and does not include the applicable incentive compensation plan. A cost of living adjustment may be added to base pay for higher cost areas in the U.S.
At Align, every smile matters. We’re committed to helping you thrive by supporting the health, growth, and well-being of our team members through a variety of tools and programs. While specific offerings may vary by location and role, Align employees can typically expect:
- Health and well-being programs to keep you thriving in both body and mind.
- Employee-exclusive discounts on Invisalign products.
- Learning opportunities through online learning resources and support for your individual development plans.
- Inclusive, global workplace that fosters collaboration, recognition and belonging.
Country and/or role specific details will be shared with you by your recruiter during the interview process.
Show more
משרות נוספות שיכולות לעניין אותך
28.07.2025
AT
AlignTech Regulatory Affairs Specialist United States, North Carolina, Raleigh
Coordinate and manage the entire import and export process for goods shipped from Poland to EU / international markets. Ensure compliance with all Polish customs regulations, including tariff classifications, HS...
תיאור:Skills, Knowledge & ExpertiseJob Benefits
Zachęcamy do zapoznania się z naszą Procedurą Sygnalistów. Szczegółowe informacje znajdziesz, klikając w poniższy link:
At Align, every smile matters. We’re committed to helping you thrive by supporting the health, growth, and well-being of our team members through a variety of tools and programs. While specific offerings may vary by location and role, Align employees can typically expect:
A results driven, self-motivated and resourceful logistics person responsible for planning and execution of moderate to complex Import & Export activities. Reviews, collects, and/or prepares documents for import license submissions, Manage the system transactions required for proper shipping and notifications.This role is located in our warehouse in Błonie, near Warsaw.
- Employment Type
- Full Time
- Workplace type
- Coordinate and manage the entire import and export process for goods shipped from Poland to EU / international markets.
- Ensure compliance with all Polish customs regulations, including tariff classifications, HS codes, import/export permits, and documentation requirements/VAT.
- Liaise with customs brokers, freight forwarders, and government authorities to facilitate seamless clearance of goods.
- Troubleshoot and resolve issues related to delays, shipping discrepancies, or customs complications.
- Prepare and manage shipping documentation, including invoices, packing lists, bills of lading, certificates of origin, and export/import licenses.
- Maintain accurate records of all import and export transactions for auditing and reporting purposes.
Working with external parties:
- Global Logistics team
- Local and Global forwarders
- Local Customs
- High school diploma/ BA Degree
- Knowledge of Microsoft office applications (Outlook, Excel, Word)
- Natural team player
- Experience in a dynamic global working environment with ability of prioritizing tasks
- Proven experience of 4-6 years in import/export coordination, international shipping, or logistics, with a focus on Polish customs processes.
- Strong knowledge of Polish customs laws, tariffs, taxes, and international trade agreements.
- Familiarity with global shipping procedures and customs regulations in major international markets.
- Strong communication and negotiation skills, with the ability to work effectively with customs authorities, freight providers, and internal teams
- Proficiency in English
- Familiarity with Incoterms and export control regulations
- Deep Knowledge of inbound and outbound global regulations and documentation
- Former experience in High-Tech companies or within an Operations function
- Former experience with ERP system/s
- Private healthcare Luxmed,
- Multisport card,
- Private insurance,
- Meal vouchers,
- Co-financing of company products,
- Employee Support Program.
Zachęcamy do zapoznania się z naszą Procedurą Sygnalistów. Szczegółowe informacje znajdziesz, klikając w poniższy link:
At Align, every smile matters. We’re committed to helping you thrive by supporting the health, growth, and well-being of our team members through a variety of tools and programs. While specific offerings may vary by location and role, Align employees can typically expect:
- Health and well-being programs to keep you thriving in both body and mind.
- Employee-exclusive discounts on Invisalign products.
- Learning opportunities through online learning resources and support for your individual development plans.
- Inclusive, global workplace that fosters collaboration, recognition and belonging.
Country and/or role specific details will be shared with you by your recruiter during the interview process.
Show more
משרות נוספות שיכולות לעניין אותך
08.06.2025
AT
AlignTech Program Specialist Business Innovation United States, North Carolina, Raleigh
Optimize the adoption and implementation of financing programs in Align’s network of customers for effective use in reaching practice and Invisalign goals. Building and managing comprehensive program reporting and analytics,...
תיאור:What we're looking forPay Transparency
- Employment Type
- Full Time
- US-North Carolina-Raleigh
- Workplace type
- Reporting To
- Optimize the adoption and implementation of financing programs in Align’s network of customers for effective use in reaching practice and Invisalign goals.
- Building and managing comprehensive program reporting and analytics, working with internal reporting teams as well as creating Power BI reports from various sources.
- Manage program auditing for the patient financing programs and coordinate financial activities between the Accounts Receivable team and lending partners.
- Conduct ad hoc analyses to better understand our business, doctors, and necessary field support, presenting findings to team and leadership for executive visibility .
- Strategic oversight of marketing collaborations and the presence of financial solutions content across channels and regions, including globally.
- Manage the improvement of financing program integrations in collaboration with various other departments within Align.
- Work to support new financing solutions within Business Innovation projects and programs.
- Support international (Americas) financial solutions integrations for new and existing partners such as Canada, LATAM, and more (i.e., EMEA).
- Serve as vendor liaison and point of contact for troubleshooting, resolution, and stakeholder support.
- Oversee vendor project plans and progress towards integration and development.
- Improve operational efficiencies, including the management of PO process and payment processing for the team.
- Responsible for performing other duties as assigned.
- Bachelor’s degree in finance, accounting, or data analytics
- 4-6 years total professional experience
- 4-6 years of vendor relationship and evaluating experience to identify the right partners for the project or company
- 3+ years of project management experience with high visibility projects for leadership initiatives
- Consumer finance experience is preferred
- Analytics experience and the ability to identify key metrics and create the necessary formulas/dashboards and measures in analytical tools such as Power BI
- Strong communication skills with the ability to communicate with audiences at all management levels
- Self-starter with the ability to work individually and in project teams
- Creation and maintenance of relationships with key stakeholders internal and external for streamlined collaboration
- Experience with Power BI, SAP, SQL, JIRA, and Salesforce preferred
- Strong knowledge of Microsoft Office
- High attention to detail and project management skills
For Field Sales roles, the salary listed is the base pay only and does not include the applicable incentive compensation plan. A cost of living adjustment may be added to base pay for higher cost areas in the U.S.
Your growth and well-being:
- Health and well-being programs to keep you thriving in both body and mind.
- Employee-exclusive discounts on Invisalign products.
- Learning opportunities through online learning resources and support for your individual development plans.
- Inclusive, global workplace that fosters collaboration, recognition and belonging.
Country and/or role specific details will be shared with you by your recruiter during the interview process.
Show more
משרות נוספות שיכולות לעניין אותך
04.05.2025
AT
AlignTech Business Analyst Biomechanical Software United States, North Carolina, Raleigh
Achievement of Monthly, Quarterly and Annual Sales Targets of aligner and iTero, MBO, Operational Plan and Profitability Plan for Japan. Responsible for the working with assigned accounts and team within...
תיאור:What we're looking for
EDUCATION and/or EXPERIENCEWork hours and conditions
At Align, every smile matters. We are committed to supporting your health, contentment, and professional development through tools and initiatives designed to help you thrive. While benefits may vary by location, you can expect the following wherever you join us:
- Employment Type
- Full Time
- Workplace type
- Fully remote
Essential duties include but are not limited to the following:
Deliver Results
- Achievement of Monthly, Quarterly and Annual Sales Targets of aligner and iTero, MBO, Operational Plan and Profitability Plan for Japan.
- Responsible for the working with assigned accounts and team within Invisalign KK (Japan), including direction, motivation and development of sales plans, targets, and strategies and the removal of obstacles to success.
- Provide all appropriate reporting to the Regional Sales Manager including feedback from customers on a weekly and monthly report
- Responsible for the sales area as ‘their business’ and be willing to take responsibility for its planning and development in what is a high growth business.
- Work closely with co-colleagues to develop a high-performance team in Japan.
Drive the Best Outcomes
- Acquire and maintain detailed knowledge of the company's products;
- Provide training in product knowledge, selling skills, and territory management, and Align Terms and Conditions of Business.
Evaluation and coaching of co-colleagues through observation during co-travel, frequent feedback and the analysis of data. - Evaluate levels of customer, product and systems knowledge via in-field assessment.
- Provide appropriate training and field coaching as required.
- Build strong ethical business relationships with customers to ensure usage of our products and gain greater market share by focusing high value activity and selling.
- Ensure professional dress code and attitude is maintained at all.
- Participate in proactive team efforts to achieve departmental, company goals and comply with all policies, practices and procedures.
- Work with the Regional Sales Manager to set Operational plan for future periods and perform other duties as assigned.
- Keep abreast of what competitors are doing; and update Japan Marketing Team of market intelligence and pulses in the market.
- Be responsible for all quality updates records and customer product feedback for Japanese market.
- Comply with all policies, practices and procedures.
Lock in Key Relationships
- Engage certified doctors and develop potential for new cases; engage non-certified doctors and establish their potential as an Invisalign provider and current submitters to develop Invisalign and iTero business.
- Balance the short term operational needs with the long term organizational needs of the business.
- Work closely with Marketing Team to develop and implement sales and marketing strategies; such as management of Platinum and above accounts as well as opening new accounts and assist customers to achieve sales, distribution and display objectives.
To perform this job successfully, the individual must have mastered the skill set of a Territory Manager. The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Strong analytical and business planning skills
- High integrity
- Demonstrated leadership
- Track record of coaching/developing Sales Representatives
- Capacity to execute marketing plans
- Capacity to manage budgets and expenses
- Excellent written and verbal communication skills to diverse customer audiences.
- Strong capabilities to interface effectively with all customer types
- Ability to function effectively in a high performance team
- Provide support to audit processes and quality management system as required
EDUCATION and/or EXPERIENCE
- BS or BA preferred and/or equivalent experience.
- A degree in sales, marketing or a related science discipline would be an advantage.
- Medical, orthodontic, and/or dental sales and/or marketing experience preferred
- Alternatively, background as dental therapist/hygienist and acquired valuable knowledge of the industry and its products
- Excellent oral and written communication skills
- Pride in excelling and self-directed individual.
- Computer knowledge is required.
- 4-6 Years sales experience
Working hours are between 9.00am and 5.45pm. Work outside of these hours will occasionally occur through workshops and meetings. This will be a minimum requirement.
Travel may be required in the management of multiple territories, meetings and conferences.
Work outside normal hours will be required in instances of Trade Shows, Conferences or Sales Meetings. Days in lieu of working weekends will be available without the inclusion of the Invisalign Summit, Invisalign APAC Forums or other workshops and conferences of this nature. Days in lieu will be taken within the year of which they are accrued.
At Align, every smile matters. We are committed to supporting your health, contentment, and professional development through tools and initiatives designed to help you thrive. While benefits may vary by location, you can expect the following wherever you join us:
- Health and well-being programs to keep you thriving in both body and mind.
- Employee discounts on Invisalign products.
- Learning opportunities though online learning resources and support for your individual development plans.
- Inclusive workspace that fosters diversity and collaboration.
Country-specific details will be shared with you by your recruiter during the interview process.
Show more
משרות נוספות שיכולות לעניין אותך
Ensure timely resolution to customer inquiries generated through Sales Support and Frontline Channels. Be familiar with internal partner operations and serve as a key point of contact between sales and...
תיאור:What we're looking forPay Transparency
At Align, every smile matters. We’re committed to helping you thrive by supporting the health, growth, and well-being of our team members through a variety of tools and programs. While specific offerings may vary by location and role, Align employees can typically expect:
TheIn addition to supporting internal requests, this individual will be responsible for identifying opportunities for process improvement within the assigned area. The Area Specialist should always have a clear pulse on the assigned area NPS sentiment, including current trends, and be able to provide insights and recommendations to the Area Sales Director and Regional Managers.
- Employment Type
- Full Time
- US-North Carolina-Raleigh
- Workplace type
- Ensure timely resolution to customer inquiries generated through Sales Support and Frontline Channels.
- Be familiar with internal partner operations and serve as a key point of contact between sales and support teams.
- Build strong relationships to ensure a smooth experience between customer issues and resolution with internal teams.
- Manage escalated issues directly, liaising across the field and internal support teams to champion resolution.
- Build Strong relationships with sales reps and leadership, utilize this partnership to share trends, provide opportunities for improvement, and state of the business.
- Proactively support Sales and Customers to create a positive experience for key stakeholders.
- Seek out opportunities for continuous improvement; streamline processes, reduce resolution times, and seek proactive solutions.
- Provide regular reports on area operations to support local sales leadership.
- Be alert to trends and widespread initiatives and cascade communication to affected parties.
- Serve as liaison between the clinical department and the field sales team.
- Ability to report out to area ASDs and RMs (sales leadership) on trends, process improvements, and EOQ collaboration.
- Continuously learn new products, programs, and services to help support customers and the field sales team.
- Participate in special projects and/or training when requested.
- Contribute constantly towards providing a world-class customer experience.
- 4+ years’ work experience in a customer support or account management environment, benefit if the candidate has experience in process and operations
- BA degree or comparable experience
- To understand Align’s product portfolio for both the Invisalign and iTero lines of business
- To comfortably navigate Salesforce, understand Power BI, and how to analyze data
- To work well independently, capable of setting goals, projects, and priorities
- Strong verbal and written communication skills, as cross-functional correspondence is a key function of the job, sometimes with upper-level leadership
- Proactive problem-solving skills with strong attention to detail
- To be comfortable in a dynamic working environment where key functions and daily activities may vary due to the changing needs of the business
- Strong business storytelling skills, with the ability to create materials and share information in a concise, well-informed manner
- Strong technical skills: ability to learn new tools and platforms quickly
For Field Sales roles, the salary listed is the base pay only and does not include the applicable incentive compensation plan. A cost of living adjustment may be added to base pay for higher cost areas in the U.S.
General Description of All Benefits
We are pleased to provide a general description of the benefits Align offers to full-time employees in this position.
Family Benefits. Align offers employees and their eligible dependents medical (with a Health Savings Account option for some plan offerings), dental, and vision in accordance with those plans. Align also offers to employees:
- Discounts on Invisalign and Vivera to employees and their eligible dependents after 90 days of employment
- Back-up Child/Elder Care and access to a caregiving concierge
- Family Forming Benefits – Available to Employees, and their spouse or domestic partner, covered under one of Align’s health plans
- Breast Milk Delivery and Lactation Support Services
- Employee Assistance Program
- Hinge Health Virtual Physical Therapy – Available to all employees and eligible dependents (age 18+) enrolled in an Align medical Plan
Employee benefits. Align offers its employees:
- Short-term and long-term disability insurance in accordance with those plans.
- Basic Life Insurance and Accidental Death and Dismemberment. Voluntary Supplemental Life Insurance for Employee, Spouse/Domestic Partner, and Child(ren) are available for purchase in accordance with those plans.
- Flexible Spending Accounts – Employees may be eligible to participate in a health care account (including a limited health FSA if enrolled in a HDHP), dependent care account, and a pre-tax commuter benefit plan.
- 401k plan (with a discretionary Company match of 50% up to 6% of eligible earnings up to a maximum match of 3%.). Employer match vests after two years – 25% year one and 100% at year two. Align offers traditional, Roth, and after-tax options.
- Employee Stock Purchase Program (Employees must work 20 hours or more and be employed on purchase date to be eligible).
- Paid vacation of up to 17 days during the first full year of employment (currently accrued at the rate of 5.24 hours each pay-period), which carries over to a maximum cap of 30 days. Annual paid vacation time accrual increases based on tenure. Both exempt and non-exempt employees who work 32 hours or more per week receive prorated vacation accrual based on their regularly scheduled work hours and tenure.
- Sick time is accrued throughout the year at the rate of one hour for every thirty worked. Employees can carry over unused sick leave each year, up to a maximum balance of 80 hours.
- 11 Company-designated paid holidays throughout the year.
- If employed for at least 12 consecutive months, Align will grant up to 6 weeks of paid Parental Leave. If employed for less than 12 consecutive months, Align will grant up to 4 weeks of paid Parental Leave. All parental leave must be completed within one year of the birth or placement of the child. Parental leave is in addition to any state and/or local parental leave benefits. Three days of paid bereavement leave. In some cases, due to travel the amount of paid leave may be extended to 5 paid days off. To the extent applicable state or local law offers more generous benefits, Align complies with any such law.
- Non-exempt employees will receive full pay for up to 10 days of jury duty. Exempt employees will receive their full salary during any week they serve and perform any work. Other insurance such as legal, critical illness, voluntary accident, long-term care, auto, home and pet insurance are available for purchase.
To the extent applicable state or local law offers more generous benefits, Align complies with any such law.
At Align, every smile matters. We’re committed to helping you thrive by supporting the health, growth, and well-being of our team members through a variety of tools and programs. While specific offerings may vary by location and role, Align employees can typically expect:
- Health and well-being programs to keep you thriving in both body and mind.
- Employee-exclusive discounts on Invisalign products.
- Learning opportunities through online learning resources and support for your individual development plans.
- Inclusive, global workplace that fosters collaboration, recognition and belonging.
Country and/or role specific details will be shared with you by your recruiter during the interview process.
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משרות נוספות שיכולות לעניין אותך
בואו למצוא את עבודת החלומות שלכם בהייטק עם אקספוינט. באמצעות הפלטפורמה שלנו תוכל לחפש בקלות הזדמנויות Program Specialist Business Innovation בחברת Aligntech ב-United States, Raleigh. בין אם אתם מחפשים אתגר חדש ובין אם אתם רוצים לעבוד עם ארגון ספציפי בתפקיד מסוים, Expoint מקלה על מציאת התאמת העבודה המושלמת עבורכם. התחברו לחברות מובילות באזור שלכם עוד היום וקדמו את קריירת ההייטק שלכם! הירשמו היום ועשו את הצעד הבא במסע הקריירה שלכם בעזרת אקספוינט.