Credit Management Specialist jobs at Adidas in Germany

Responsibilities:

• Assist in collaboration efforts with Account and Sales Operations, Customer Fulfillment and other SCM functions to understand priorities and addressing issues, risks & opportunities
• Support process standardization solutions across teams
• Assist in enabling customer deliveries against commercial requirements according to business principles and priorities
• Explore innovations, new practices, and process improvements within the functional area under the guidance of senior team members, seeking to enhance process effectiveness and efficiency
• Identify opportunities across teams to streamline processes and efficiently work towards delivering shared goals through centralized process governance and standardization
• Execute allocation, delivery note creation and backorder/season cleanse jobs against defined rules, schedule and monitor results
• Assist in developing appropriate reporting to provide insight and support effective decisions, as well as measure KPIs and drivers, taking corrective action where necessary to improve process effectiveness
• Monitor and maintain excellent process execution to secure integrity of input to key SCM processes, ensuring adherence to centralized process standards
• Validate key system/network run as scheduled
• Responsible for creation and distribution of operational reports
• Execute mass sales order updates such as rejections for dropped articles or plant changes for migrations
• Provide reporting transparency and analytics regarding orderbook performance, both actual/historical as well as projected performance to support decision making
• Review orderbook correctness ensuring data integrity for SCM systems/processes through sales order maintenance
• Support alignment and harmonization of Order Fulfillment processes across countries, clusters, and Distribution Centers
• Proactively participate in order book management solutions, evaluating existing operational processes to adapt to changes or support the development of new processes
• Scrutinize SOPs and system infrastructure with the goal of making continuous business improvements in line with company strategy, focusing on centralizing and standardizing process
• Support projects aimed at turning ideas into actions, with a focus on improving process effectiveness and efficiency
• Act as key tester for system upgrades and regression testing, including key user responsibilities for SAP/ Power BI testing and system functionalities
• Supporting the Manager Order Fulfillment in coordinating special handling for new requests
• Day to day interaction with stakeholder base
• Service delivery by agreed SLA

Key Relationships:

• Account & Sales Operations, Sales and Finance
• Other Supply Chain Management functions (Product Supply, Inbound Planning, Customer Fulfillment, Local Customer Fulfillment, DC Ops etc.)
• IT
• Distribution Centers
• Demand Planning

Knowledge, Skills and Abilities:

• Strong service-oriented mindset and a focus on meeting consumer/customer needs in the supply chain context
• Team player
• Proficiency in analytical thinking and problem-solving to address complex challenges in supply chain operations
• Understanding of cost considerations and their impact on sales generation within the supply chain process
• Autonomous and independent working style
• Comfort with learning and utilizing internal systems and software applications specific to supply chain management
• Intermediate knowledge of MS Office (Excel, PowerPoint)
• Basic level of familiarity with SAP-AFS (SD module)
• Fluency in English; proficiency in an additional language is advantageous in a global supply chain environment

Requisite Education and Experience/Minimum Qualifications:

• Successful completion of mandatory education level or vocational studies. Bachelor's degree is a plus.
• 1-3 years of experience in providing supply chain management support in the field of operations, fulfillment or logistics, preferably in the Accessories, Apparel or Footwear industries

What you will do

• Understanding of processes and organizational structure within the company, and how they are recorded in SAP and reflected in the financial statements of adidas Serbia.
• As part of Accounting and Tax team, contribute to compliance of tax requirements, local statutory and group accounting policies.
• Support preparation and issuance of intercompany invoices in line with group policies and agreed timelines.
• Collect, review, and analyse all expenses subject to intercompany recharge.
• Process and monitor all business expenses related to employee travel.
• Post different business transactions per Group and local statutory requirements.
• Act as a point of contact for the external accounting agency, tax consultants and auditors, providing required documentation and clarifications.
• Collaborate closely with the GBS team to ensure smooth financial operations and compliance with internal controls.
• Monitor accounting and tax operations & report on irregularities, to Senior Finance Manager.
• Responsible for any ad hoc accounting and tax request by Senior Finance Manager.

Skills you will need

• Local GAAP and tax legislation – Familiar with IFRS
• Strong process understanding of accounting and finance relevant processes
• SAP Knowledge
• Advanced experience with MS Word, MS Excel, MS Outlook.
• Ability to work independently and as part of a team and take on new tasks.
• University Degree in Accounting/Finance
• Minimum 2 years of Accounting experience preferably in a multinational environment
• Fluent in English (written and spoken).

Life at adidas

• Competitive compensation
• Annual bonus
• Private Life & health insurance
• Pension plan
• Hybrid working model
• Monthly meal allowance
• Gym allowance
• Free access to learning platform
• Employee Assistance Program (personal counselling on variety of topics)

Key Responsibilities:

• Management and development of assigned accounts mainly through the B2B platform CLICK to achieve business objective & sales targets and improve customer experience with our brand.
• Preselect range and offer for assigned accounts based on seasonal focus products, technologies and concepts. Present and promote adidas products to potential and existing clients.
• Co-ordinate and arrange seasonal showroom days for defined accounts. Ensure digital content is created to provide virtual sell-in material to the accounts (e.g. product, category, highlight and technology presentations).
• Be part of negotiation and close to sales agreements to maximize revenue.
• Build and maintain strong, long-lasting customer relationships with adidas partners.
• Prepare monthly sales forecast (IBP) for respective accounts and B2B partners on category level.
• Closely monitor the order intake and orderbook development of the assigned accounts and ensure customers place orders according to our sales timelines. Provide regular sales reports and updates to management.
• Stay up to date with industry trends and competitor activities, conduct market research to spot trends and opportunities for growth.
• Identify and acquire new business opportunities within the B2B sector.
• Collaborate with cross-functional teams to ensure customer satisfaction and seamless order processing
• Secure handling of daily account requests via Click tool with Customer Service, Credit Management and others. Ensure customers are compliant to our e-com policy and following our terms and conditions.
• Communicate with customers through the CLICK platform by using the Salesforce Sales and service tools.
• Ensure customer segmentation and master data is up-to and work closely with Finance on risk management, annual review and cleanup of account database.
• As a Key user for Digital Wholesale solutions perform user acceptance test for new features on Digital Wholesale solutions and ensure end-to-end process testing (incl. SAP AFS with Customer Service and local IT support).

KPIs:

• Net Sales Sales & Sales Deduction target achievement
• Account portfolio development
• DSO targets

Key Relationships:

• Retail partners
• Zone East Digital Wholesale Solutions
• Zones East WHS teams
• Zones East Sales Development
• GTM Teams
• Account Operations
• FP&A, Credit Management

Knowledge, Skills, and Abilities:

• Strong communication skills: written, verbal and presentation
• Ability to build strong relationships, both internal and external
• High customer focus, ability to sell and negotiate
• Advancedskills in: Microsoft office, Newsletter/activation tools, Salesforce, PowerBi
• Affinity to digital tools and e-processes
• Good organisational and analytical skills
• Commercially driven
• Fluent in written and spoken in English. Skills in other languages are an added plus

Requisite Education and Experience / Minimum Qualifications:

• Successfully completed professional training in a commercial or service orientated industry
• 2 - 3 years within a commercially driven organization, preferably with sales, customer service or marketingexperience withinadidas or comparable.
• Cross-functional experience ideally with Customer Service/ Operations/ IT/ Sales/ Finance
• Previous industry experience including sporting goods, fashion, FMCG would be a plus
• Experience in Digital Marketing, e-Commerce, B2B und B2C.

Key Responsibilities:

• Maintain a high level of communication with management of the designated areas and actively support business initiatives and business needs to contribute to the decision-making process of structuring and developing of their teams and for the business to achieve its objectives

• Ensure that all aspects of staffing: compensation & benefits for employees of retail stores are delivered timely to ensure the compliance of labor legislation and corporate guidelines

• Deploy initiatives of Center of Expertise (TA, TM and Rewards) to guarantee the compliance of the corporate guidelines and efficient implementation of processes

• Participate in the execution of personnel planning, annual salary rounds and promotions/salary adjustments for defined areas in accordance with GSMS-process and in close cooperation with country Rewards to guarantee consistent salary management process

• Promote and manage a high employee engagement at every level in retail stores through effective motivation, coaching, training and development actions to attract and retain the best talents

• Responsible of the on boarding and off boarding processes according to the guidelines of the company, to ensure comply the internal processes and local legal requirements

• Maintain updated SAP module HR to ensure accuracy and quality data of organizational structures

• Participate of recruitment process to designated areas in P level positions to assure the quality of the process.

Knowledge Skills and Abilities:

• University degree in Business Administration or similar careers
• Minimum 2 years in similar roles, managing high volume populations
• Advanced english
• Advanced excel
• Power BI intermediate level
• Experience in SAP module HR

Purpose & Overall Relevance for the Organisation

Credit and Collections are responsible for performing daily activities such as Dunning and Collection, Dispute management and Credit Management. The team deliver all activities in timely manner and with the required quality. The team supports projects, including process standardisation, tools implementation and other ad hoc projects.

:

• Handle medium size Customer Portfolio
• Secure timely collection of receivables by working closely with the customer and other finance teams and resolving the causes of non-payment
• Drive timely collection by following up on overdue invoices with customers, collection agencies and end consumers
• Manage customer relationship, and escalate issue resolution
• Assess & review the credit risk on the customer on regular basis, calculate and suggest the required credit limits
• Decide on the release of the blocked orders and ensure timely release
• Provide insight in the development of the accounts receivable position of the customer to sales and finance teams
• Manage the relationship with customer service and other stakeholders in the business
• Identify the improvement opportunities and support their implementation
• Ensure the lowest possible write off for uncollectable balances
• Provide insight into the calculation of the required provision for uncollectable balances
• Support ongoing projects for the implementation of technology solutions
• Support requests from partner Finance department
• Establish and maintain strong financial controls over the work performed

Key Relationships:

• Cash Application Teams
• Customer Service Teams
• Record to Report Teams
• Market Finance

:

• Good Finance Acumen
• Experience with SAP
• Experience in a Shared Service environment or similar
• Ability to read, write and communicate in English and Spanish in a business setting
• Ability to pay close attention to detail and high degree of customer orientation
• Good Problem solving and analytical skills
• Self-motivated and self-directed individual
• Availability to travel for periods of 3 to 4 weeks

Requisite Education and Experience / Minimum Qualifications:

• degree
• 2 plus years relevant work experience in the accounting / business area
• Broad and deep theoretical understanding of job function