Lead collaboration efforts with Account and Sales Operations, Customer Fulfillment and other SCM functions to understand priorities and addressing issues, risks & opportunities
Drive process standardization solutions across teams
Enable customer deliveries against commercial requirements according to business principles and priorities
Explore innovations, new practices, and process improvements within the functional area, seeking to enhance process effectiveness and efficiency
Identify opportunities across teams to streamline processes and efficiently work towards delivering shared goals through centralized process governance and standardization
Execute allocation, delivery note creation and backorder/season cleanse jobs against defined rules, schedule and monitor results
Develop appropriate reporting to provide insight and support effective decisions, as well as measure KPIs and drivers, taking corrective action where necessary to improve process effectiveness
Monitor and maintain excellent process execution to secure integrity of input to key SCM processes, ensuring adherence to centralized process standards
Ensure key system/network jobs (aRun/aRun Preview/DN Creation/Cleanse) run as scheduled
Coordinate monthly/quarterly management reporting and provide proposals of reporting automation to improve speed, quality and insights
Execute mass sales order updates such as rejections for dropped articles or plant changes for migrations
Provide reporting transparency and analytics regarding orderbook performance, both actual/historical as well as projected performance to support decision making
Review orderbook correctness ensuring data integrity for SCM systems/processes through sales order maintenance
Ensure alignment and harmonization of Order Fulfillment processes across countries, clusters, and Distribution Centers
Proactively initiate and participate in order book management solutions, evaluating existing operational processes to adapt to changes or support the development of new processes
Scrutinize SOPs and system infrastructure with the goal of making continuous business improvements in line with company strategy, focusing on centralizing and standardizing process
Initiate, lead, and manage projects aimed at turning ideas into actions, with a focus on improving process effectiveness and efficiency
Act as key tester for system upgrades and regression testing, including key user responsibilities for SAP/ Power BI testing and system functionalities
Key Relationships:
Account & Sales Operations, Sales and Finance
Other Supply Chain Management functions (Product Supply, Inbound Planning, Customer Fulfillment, Local Customer Fulfillment, DC Ops etc.)
IT
Distribution Centers
Demand Planning
Knowledge, Skills and Abilities:
Strong service-oriented mindset and a focus on meeting consumer/customer needs in the supply chain context
Team player
Proficiency in analytical thinking and problem-solving to address complex challenges in supply chain operations
Understanding of cost considerations and their impact on sales generation within the supply chain process
Autonomous and independent working style
Ability to contribute to a team environment where performance is measured
Experience in working under pressure to meet deadlines and conflicting priorities
Comfort with learning and utilizing internal systems and software applications specific to supply chain management
Advanced working knowledge of MS Office (Excel, PowerPoint)
Advanced level of familiarity with SAP-AFS (SD module)
Fluency in English; proficiency in an additional language is advantageous in a global supply chain environment
Requisite Education and Experience/Minimum Qualifications:
Successful completion of mandatory education level or vocational studies. Bachelor's degree is a plus
3+ years of experience in providing supply chain management support in the field of operations, fulfillment or logistics, preferably in the Accessories, Apparel or Footwear industries