Senior Director Well-architected Evangelism jobs at Salesforce in United States, Chicago

Job Category

Job Details

Responsibilities:

• Manage and develop a team of talented engineers

• Recruit, nurture and retain best-in-class talent

• Provide technical guidance, career development, and mentoring to team members

• Participate in cross-functional coordination, planning, and reviews with leads from other engineering teams

• Influence and compellingly communicate the vision to a wide variety of key stakeholders

• Build strong partnerships across disciplines, such as Design, Product, and Marketing

• Drive the execution and delivery of features by collaborating with many cross functional teams, architects, product owners and engineers

• Ensure teams have clear priorities and adequate resources

• Work effectively as part of a geographically distributed team
  

Required Skills:

• Experience with Lightning Components, Visualforce, Javascript, and HTML.

• Experience developing and maintaining foundational AI infrastructure and tooling for their teams.

• Experience with Ruby on Rails, Apex, REST/SOAP API.

• Experience with leading design and architect discussions.

• Experience in communicating with users, other technical teams, and product management to understand requirements, describe software product features, and participate in architecture designs.

• Experience with short release cycles, the full software lifecycle, and experience working on a product that’s been released for public consumption.

• Working experience in software engineering best practices including coding standards, code reviews, SCM, CI, build processes, testing, and operations

• Experience with Agile development methodologies.

• Ability to lead, motivate and grow teams of developers in a challenging, dynamic, and global environment.

• Excellent oral and written communication skills.

• Ability to be nimble, proactive, and comfortable working with minimal specifications.
  

Desired Skills:

• Experience or familiarity with Lightning Web Components.

• Experience in building API’s and data integration platforms.

• Experience in agile development methodologies such as scrum.

• Prior development or management experience with cloud computing platforms.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

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Posting Statement

Job Category

Job Details

Key Responsibilities:

Concept and Execution:
Leading development and execution of creative concepts for a wide range of traditional and non-traditional brand creative including events, campaigns, digital, print, film and video.

Staying Current:
Leveraging cutting-edge tools and technologies, including AI, to optimize workflows and enhance storytelling.

Project Ownership:
Owning / overseeing multiple campaigns and projects, ensuring deadlines are met and quality is maintained from kick-off to approval by leadership.

Setting the bar:

Presentation and Creative Reviews:

Experienced developing and presenting / discussing creative and the narrative / strategy behind the work with a group of creatives and leadership. Comfortable offering and receiving creative feedback in a constructive and open way.

Attention to detail:
Strong ability to develop work with a keen eye for details big, medium and small. Able to keep track of complex notes and feedback and ensure efficient and accurate progress.

Brand Consistency:

Strategic Thinking:
Providing innovative solutions to meet campaign objectives and deliver on-strategy and breakthrough results.

Project Ownership:
Overseeing multiple projects and ensuring deadlines are met.

Culture building:
Foster and grow brand design culture through enabling world-class design.

AI Integration:
leveraging AI tools to streamline workflows and enhance content creation.Qualifications:

• 8+ years of professional design experience, ideally at a top creative agency or in-house for a global brand.

• Experience in video and content creation.

• Strong portfolio showcasing expertise in visual design, storytelling, motion design, and animation.

• Expert in design software: Figma and Adobe After Effects. Strong handle of Google suite.

• Excellent communication and collaboration skills.

• Proficiency with AI-powered tools and strategies for creative development, content creation and optimization.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement

Job Category

Job Details

Responsibilities:

Design Development:
Conceptualizing, designing, and delivering exceptionally well crafted creative across a wide range of touchpoints including marketing materials, brand identity, digital and social, events and experiential.

Staying Current:
Leveraging cutting-edge tools and technologies, including AI, to optimize workflows and enhance storytelling.

Project Ownership:
Overseeing multiple campaigns and projects, ensuring deadlines are met and quality is maintained.

Presentation and Creative Reviews:

Experienced developing and presenting / discussing creative and the narrative / strategy behind the work with a group of creatives and leadership. Comfortable offering and receiving creative feedback in a constructive and open way.

Attention to detail:
Strong ability to develop work with a keen eye for design details big, medium and small. Able to keep track of complex notes and feedback and ensure efficient and accurate progress.Culture building:
Foster and grow brand design culture through enabling world-class design.

Design Systems and tools:

Skills and Qualifications:

• 5+ years experience in design, developing world-class consumer brand solutions. Global experience a plus.

• Strong portfolio showcasing a range of experience in brand design, visual design. User interface and event / experiential a plus.

• Expert with creative tools, creative cloud, Figma, Miro, Google Suite.

• Experience in strategic customer-facing roles, with a proven track record of leading design teams.

• Excellent communication, collaboration, and problem-solving skills.

• Ability to work in a fast-paced, dynamic environment.

• Deep understanding of the enterprise technology landscape.

• Experience in designing and delivering high-impact customer experiences.

• Proficiency with AI-powered tools and strategies for creative development, content creation and optimization.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement

Job Category

Job Details

• A strong background in telephony and the contact center space.
• A deep understanding of the ecosystem and market trends.
• A proven ability to create impactful messaging and launches that resonate with decision-makers.

• Develop compelling messaging and value propositions that highlight the innovation and impact of Service Cloud Voice and Contact Center—tailored to resonate with business audiences.
• Create industry-specific thought leadership content such as webinars, blogs, customer stories, and case studies to build market awareness and drive demand.
• Lead high-impact product launches that excite customers, influence analyst perception, and clearly articulate Salesforce’s leadership in the contact center space.
• Partner with go-to-market teams to translate product and industry strategies into effective sales plays, enablement programs, and pipeline-driving campaigns.
• Deliver audience-tailored presentations that inspire prospects, customers, and internal stakeholders to embrace the value of Service Cloud.

• 8+ years of experience in product marketing, industry marketing, or corporate marketing, ideally within enterprise SaaS or B2B technology.
• 5+ years of deep expertise in the contact center, telephony, or CCaaS (Contact Center as a Service) space, with a strong grasp of industry trends and customer needs.
• Proven ability to develop strategic messaging and positioning for complex technology products that resonate with business decision-makers.
• Exceptional communication and presentation skills , with confidence presenting to executive stakeholders, cross-functional teams, and external audiences.
• Demonstrated experience creating a variety of high-impact marketing assets, including product demos, pitch decks, customer stories, and thought leadership content .
• Data-driven mindset with a track record of using insights to inform strategy and consistently achieve measurable outcomes.

• Hands-on experience with Service Cloud Voice and deep expertise in the contact center, telephony, or CCaaS market.
• Proactive and results-oriented , with a strong ability to take initiative, drive projects forward, and lead effectively in fast-moving or ambiguous environments.
• Positive, growth-minded attitude that brings creativity, collaboration, and a continuous desire to learn and improve.

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement

Job Category

Job Details

Key Responsibilities:

Concept and Execution:
Development and execution of creative concepts for a wide range of traditional and non-traditional brand creative including events, campaigns, digital, print, film and video.

Staying Current:
Leveraging cutting-edge tools and technologies, including AI, to optimize workflows and enhance storytelling.

Project Ownership:
Overseeing multiple campaigns and projects, ensuring deadlines are met and quality is maintained.

Presentation and Creative Reviews:

Experienced developing and presenting / discussing creative and the narrative / strategy behind the work with a group of creatives and leadership. Comfortable offering and receiving creative feedback in a constructive and open way.

Attention to detail:
Strong ability to develop work with a keen eye for details big, medium and small. Able to keep track of complex notes and feedback and ensure efficient and accurate progress.

Brand Consistency:

Strategic Thinking:
Providing innovative solutions to meet campaign objectives and deliver on-strategy and breakthrough results.

Project Ownership:
Overseeing multiple projects and ensuring deadlines are met.Culture building:
Foster and grow brand design culture through enabling world-class design.

AI Integration:
leveraging AI tools to streamline workflows and enhance content creation.Qualifications:

• 7+ years of professional design experience, ideally at a top creative agency or in-house for a global brand.

• Experience in video and content creation.

• Strong portfolio showcasing expertise in visual design, storytelling, motion design, and animation.

• Expert in design software: Figma and Adobe After Effects. Strong handle of Google suite.

• Excellent communication and collaboration skills.

• Proficiency with AI-powered tools and strategies for creative development, content creation and optimization.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement

Job Category

Job Details

• Demonstrate thought-leadership via the offer portfolio strategy & vision, connecting it to Salesforce’s overall strategy.
• Quickly become an expert in the acquired products, their existing support/success portfolio and GTM so you can build comprehensive proposals for launch of Success Plans for M&A
• Collaborate with key stakeholders across Salesforce GTM, M&A, Corp Dev, product/engineering and CSG organizations in developing and managing the offer roadmap for M&As and strategic new Salesforce products
• Work backward from customers, to develop Success Plan features and functionality to help customers realize maximum value from their Salesforce investments
• Have accountability for the end-to-end lifecycle for the Success Plan product starting with concept definition, launch, customer experience, and successfully growing the business.
• Use data and insights from customers, partners, sales, and delivery teams to develop points of view and feature recommendations for Success Plan portfolio.
• Have accountability for post-launch success of the offers and features, including customer adoption and financial success.

• Must be customer-obsessed, curious, and empathic, with a strong sense of ownership and accountability
• 10+ years of Product Management experience, with experience bringing new products to market and growing products into successful businesses
• Product management experience in SaaS, public cloud, or Large Enterprise B2B software
• Experience in Support, Success, or Services product management is a plus
• Prior experience integrating acquired company’s product/services portfolio is a plus
• Demonstrated ability to systematically simplify complex problems and articulate clear, strategic points of view for solving them
• Effective communicator across all levels of the organization, including driving discussions with senior executives
• Demonstrated ability to lead a high-performing cross-functional team and and foster a culture of innovation and collaboration

• Experience leading product management teams and managing multi-product portfolios
• Experience in Salesforce products and technologies
• M.B.A.

Please note: This role is Office Flexible. The expectation is that you will work from an office 3 days/ week

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement

Job Category

Job Details

to lead and scale our global workplace operations, with a focus on. This role is instrumental in ensuring our workplaces are efficient, sustainable, and employee-centric, while aligning with broader corporate goals including operational excellence, AI + Data strategy , global consistency, and sustainability.

🌍Global Strategy & Program Alignment

• Lead the global implementation of workplace programs, policies, and IFM service models across all regions.
• Ensure consistency in service experience, while allowing for local adaptation based on culture, regulations, regional nuance and business needs.
• Collaborate with stakeholders - Real Estate Strategy, Project Delivery, Business Technology, Procurement and Finance to align workplace services with the company’s broader strategic initiatives.

🤝Vendor & IFM Partner Management

• Serve as the primary relationship owner for global IFM partners and other key workplace service vendors.
• Drive vendor performance through SLAs, KPIs, and QBRs, ensuring service excellence and continuous improvement.
• Lead RFPs, contract negotiations, and renewals with a focus on cost optimization, innovation, and compliance.

🏢Workplace Operations Leadership

• Ensure facilities meet quality, safety, and operational standards across global campus.
• Champion employee experience, ensuring workplaces are inclusive, engaging, and supportive of hybrid work models.

💰Budgeting & Financial Management

• Develop and manage global workplace services budgets, including forecasting, cost control, and reporting.
• Identify and implement cost-saving opportunities through operational efficiencies and vendor leverage.

🌱Sustainability & Compliance

• Partner with Sustainability teams to deliver on Climate Transition Plan goals—especially commute emissions, energy use, and waste reduction.
• Ensure compliance with global regulations, tax laws (e.g., taxable fringe benefits like employer-paid parking), and internal policies.

• 10+ years of experience in Facilities/Workplace Services, with at least 5 years in a leadership role managing large teams and vendors.
• Deep expertise in Integrated Facilities Management (IFM) , including strategy, operations, and contract/vendor oversight.
• Experience with global program implementation , ideally across the AMERICAS,, EMEA, APAC and India regions.
• Proven success in driving operational efficiency, service quality, and cost optimization in workplace settings.
• Strong understanding of workplace trends, hybrid work models, employee experience, and sustainability practices.
• Excellent leadership, communication, and stakeholder management skills.
• Bachelor's degree preferred; advanced degree or professional certification (e.g., IFMA, CFM, LEED) a plus.

• Experience in high-growth tech, professional services, or similarly fast-paced global environments.
• Strategic thinker with strong analytical and financial acumen.
• Passion for creating inspiring and inclusive workplace environments.

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement