Logistics & Rma Specialist Americas jobs at Checkpoint

• High volume of customer contacts through phone and email a prior to their renewal date to educate on renewal requirements.
• Acquire invaluable experience updating and managing your opportunity pipeline in the Salesforce
• Work proactively, well in advance of product renewal date to provide all the information, pricing, etc that a customer would need in order to execute a timely renewal
• Determine potential for growth of current customers using established Sales Tools building relationships with Partner Resellers and Distributors and call/email efforts to manage opportunities
• Being self-sufficient in understanding what you are selling including personal education of products that you are selling
• Negotiating pricing with customers and Partner VARs
• Generating quotes for customers
• Creating/processing orders and following up on orders until fully executed
• Working with other departments, (ex. Customer Success, Tech Support, etc.), on a regular basis depending on customer needs
• Identifying additional areas for growth within the customer’s environment and generating leads for other teams as necessary

• Recent college graduate with a Bachelor degree
• Must be a self-starter that is very organized and efficiently use time on a daily basis
• Knowledge of Microsoft office and Salesforce.com applications is a must
• Strong communication skills
• Ability to support remote team members, customers, and partners
• Must be eligible to work in the US without sponsorship from an employer now or in the future
• Strong data analysis and communication skills
• Ability to telework and support a remote team

EOE M/F/Veterans/Disabled

As a Sales Specialist for our Secure Service Edge (SSE) organization, you'll play a pivotal role in our team’s growth in the South American markets. You will be responsible for closing deals and driving growth of the SSE solution suite in the regional market and channel community. You’ll do that by building relationships and maximizing adoption of our security solutions among our customers, internal sales teams and channel partners alike.

• Developing and executing sales plans to achieve quota for your assigned territory.
• Managing entire sales cycle for key enterprise deals.
• Working closely with the larger Check Point sales team on building enterprise customer strategies, ensuring new opportunities are identified and managed
• Collaborating with the Check Point’s channel organization to expand our footprint within existing partners and deploying SSE specific channel programs to support that expansion.
• Fostering growth & tracking the SSE sales pipeline by engaging with internal account teams, key partners, existing customers, and net new prospects.
• Maintaining an accurate overlaying forecast of business opportunities and bookings in your assigned geography.
• Preparing and giving regular business reviews to the management team highlighting attainment progress and challenges to closing business.
• Presenting to customers and resellers as a sales expert in Secure Service Edge and SASE solutions.
• Ensuring an active presence at relevant industry Trade Shows and Check Point organized events.
• Delivering regular webinars and technical presentations.
• Growing to be a thought leader and trusted advisor for SSE solutions in your assigned territory
• Developing and leveraging executive relationships to succeed.

• Experience with complex, 6 months+ sales cycles, including procurement, collaboration with legal, and 6-figure ACV
• Self-motivated and 'Whatever it takes' attitude to assist in closing a deal and deliver above quota results.
• Demonstrated ability to think strategically and develop/execute corresponding objectives.
• Strong verbal and written communications, as well as the ability to work effectively across internal and external organizations.
• Experience getting into and successfully interfacing with “C” levels.
• Strong team player and collaborator
• Experience with Salesforce
• Degree in a related field, Business, Computer Science or Information Technology preferred

Must be eligible to work in the United States without sponsorship from an employer now or in the future.

EOE M/F/Veterans/Disabled

In this position, you will use your expertise in operational processes and take a hands-on role in monitoring stock levels, manage 3PL vendors, and oversee shipments to ensure seamless RMA operations.

• Hybrid (2-4 days/week): You must go into one of the following offices, Redwood City, CA / Irving, Tx / Waltham, MA
• 3PL vendors daily management
• Provide hands on support for RMA activity in Americas time zone
• Daily monitoring of inbound/outbound units from global RMA hubs.
• Managing inventory control at RMA global hubs.
• Slow inventory management
• Updating data in ERP systems as required.
• Handling purchase requests and invoice payments for logistics vendors.
• Leading complex projects focused on process optimization, improving customer service, and enhancing data accuracy.

Your Knowledge & Skills

• BA/BSc in Logistics, Industrial Engineering, or a related field.
• 3-4 years of experience as a Planner, Project Manager in Supply Chain, or RMA Specialist in a global organization.
• Proven experience in managing services for customers, including SLA adherence, response time management, and conducting event analyses followed by corrective actions.
• Strong analytical skills.
• Excellent service-oriented mindset.
• Advanced proficiency in Microsoft Office tools (Excel, Word, PowerPoint).
• Soft Skills: Team player with strong communication skills, self-motivation, fast learning ability, and a high sense of responsibility.

Additional Advantages

• Background in Supply Chain management.
• Passion for continuous learning and improvement.
• Experience in managing and building relationships with suppliers.

This position is posted in multiple territories and your ability to work without sponsorship from an employer now or in the future for the country in which you apply is required.

EOE M/F/Veterans/Disabled