CheckPoint Logistics & RMA Specialist Americas 

United States 

49913053

In this position, you will use your expertise in operational processes and take a hands-on role in monitoring stock levels, manage 3PL vendors, and oversee shipments to ensure seamless RMA operations.

• Hybrid (2-4 days/week): You must go into one of the following offices, Redwood City, CA / Irving, Tx / Waltham, MA
• 3PL vendors daily management
• Provide hands on support for RMA activity in Americas time zone
• Daily monitoring of inbound/outbound units from global RMA hubs.
• Managing inventory control at RMA global hubs.
• Slow inventory management
• Updating data in ERP systems as required.
• Handling purchase requests and invoice payments for logistics vendors.
• Leading complex projects focused on process optimization, improving customer service, and enhancing data accuracy.

Your Knowledge & Skills

• BA/BSc in Logistics, Industrial Engineering, or a related field.
• 3-4 years of experience as a Planner, Project Manager in Supply Chain, or RMA Specialist in a global organization.
• Proven experience in managing services for customers, including SLA adherence, response time management, and conducting event analyses followed by corrective actions.
• Strong analytical skills.
• Excellent service-oriented mindset.
• Advanced proficiency in Microsoft Office tools (Excel, Word, PowerPoint).
• Soft Skills: Team player with strong communication skills, self-motivation, fast learning ability, and a high sense of responsibility.

Additional Advantages

• Background in Supply Chain management.
• Passion for continuous learning and improvement.
• Experience in managing and building relationships with suppliers.

This position is posted in multiple territories and your ability to work without sponsorship from an employer now or in the future for the country in which you apply is required.

EOE M/F/Veterans/Disabled