JPMorgan Client Account Services - VP Global Banking & Payment Accounts 

Philippines, Quezon City 

830901141

Job Responsibilities:

1. Manages multiple resources, responsible for important results within a function or unit, with cross-functional, direct, or indirect people management authority. May be a manager of other mangers or individual contributors. In an individual contributor role, is recognized as a Subject Matter Expert with demonstrated mastery of an area of specialization and broad exposure to general business functions
2. Managing Day to Day operations supporting Account Opening & Maintenance, Settlement Instructions & Cash Call Backs, Static Data Maintenance and Entitlements.
3. Partners closely with functional leads & drive strategic initiative to ensure data quality, completeness & controls having a direct impact on trade STP and client experience.
4. Utilizes data analytics and identify opportunities of process improvements and mitigate risk across post trade processing.Applies innovation and design thinking techniques to continually challenge and improve the efficiency, scale, and resilience of our operating platform
5. Adoption and usage of automation toolsets to create capacity and reduce manual touch points by driving Operational Efficiency Projects through Ops and Tech partnership, leveraging intelligent automations solutions such as Automation Anywhere, UIPath, Alteryx, Tableau
6. Reviews key metrics to measure operational risk, workflow capacity, system & team efficiency
7. Possess lots of initiative and self-motivation with a highly objective and result-driven mindset. Manage resources and expenses within the targeted annual budget.
8. Develops others through coaching and mentoring. Provides ongoing feedback; open to receiving constructive feedback. Expertise of skill, knowledge and effectiveness in role and is respected by team as a leader
9. Ability to manage influence upward and downward within function/department. Ability to effectively engage diverse internal groups
10. Surfaces potential issues with a sense of urgency and proactively escalates as required. Fosters an environment with zero-tolerance toward willful non-compliance
11. Monitors effectiveness of various Control Policies and Standards and enforce compliance. Adheres to Client Account Services Gold Standards and builds a culture of Risk Mindset.

Required qualifications, capabilities, and skills

1. Generally, 10 years of related experience with Bachelor's degree required
2. Brings extensive industry knowledge and experience
3. Ability to create executive summaries and communications targeted towards senior stakeholders
4. Ability to write policies, standards, and/or procedures
5. Ability to write with clarity, conciseness, and professionalism
6. Familiarity with the Financial products and services – Fixed Income Currencies and Commodities, Equities, Prime Brokerage, Clearing.
7. Good people management and development skills.