Adidas SR SPECIALIST GBS GLOBAL PROCESS I2C 

United States, California, Antioch 

781176676

Purpose & Overall Relevance for the Organisation

GBS Operations operate by executing Global Process Owner services and solutions.

Scope of I2C

• Credit and collection management
• Dispute management
• Cash application

Key Responsibilities and General Accountabilities

• Analyze, develop new and adjust existing, end to end processes/ services, standards or operational plans
• Manage and execute transformationinitiatives including GAP analysis related to the GBS operation centers/markets and provide process competency with a specific focus on I2C
• Implement process standardization, harmonization and automation
• Manage and execute processimprovement initiatives on demand
• Support standardized reporting, measurements, KPI and ad hoc analysis in line with SLA’s together with Delivery Excellence team securing quality, timeliness, compliance and productivity of services and processes
• Be a part of medium sized projects.
• Provide expertise for I2C areas in line with the latest taxonomy/GPD/ activity split, processes and technology towards operational and market finance teams
• Support to the definitionof policies, accounting standards and guidelines for process improvement
• Ensure standardized data management processes and drive data quality improvement actions
• Support business process stakeholders on the analysis of processes, proposing relevant improvements and facilitating the successful implementation

Key Relationships

• GBS I2C Director
• Global GPO I2C & O2I
• Operational I2C Teams in Operations Centers
• GBS Global Governance
• Credit teams in Markets
• External system providers/ consulters
• External contacts/ corporates for knowledge sharing and trends

Knowledge, Skills and Abilities

• Understanding of GBS processes (I2C in particular)
• Reasonable exposure to process design, process mapping, improving process quality, process review and compliance
• Broad SAP knowledge
• Ability to apply continuous process improvement concepts and tools
• Willingness to travel
• High degree of customer orientation
• Fluent in English (verbal and written)
• Good communication skills and an international mindset
• Good analytical mindset
• Cross functional and cross GPO mindset

Requisite Education and Experience / Minimum Qualifications

• in Business Administration or IT or related areas, or equivalent combinations of educations
• Minimum of 2 years of relevant work experience in finance functions, namely on I2C scope – credit, collection and dispute management, cash application