KLA Customer Support Engineer 

Belgium, Flemish Brabant, Leuven 

497747491

Major Responsibilities include:

• Responsible for customer service activities associated with updating,troubleshooting, diagnosing and repairingof highly complex capital equipment at customer sites.

• Represents the company to the customer and assumes accountability for customer satisfaction with service.

• Assures operational quality of system equipment.

• Coordinates actions with customers to minimize down time.

• May provide assistance to Installation Engineers in resolving problems.

Technical skills:

• Ability to understand and troubleshoot problems in software and electronics, optics, mechanical, electro-mechanical and electro-optical systems to address on site customer problems.

• Excellent presentation and communication skills

• Excellent analytical and problem-solving skills

• Excellent customer relation and teamwork skills

Minimum Qualifications

• Languages: Fluent English (Both written and spoken)

• Bachelor's Level Degree or Technical High School Diploma with some experience

• Experience in semiconductor, electromedical or complex measurement systems is a plus