Salesforce Principal Technical Architect 

United States, California 

370883538

Job Category

Job Details

• Be the trusted advisor to our customers, prospects, and the broader Marketing Solutions Engineering (SE) team.
• Work with solutions engineers to understand the customer's unique business challenges and conduct architecture and solutioning workshops.
• Develop technical integration approaches, including data flow and architectural diagrams.
• Develop customized presentations, demonstrations, and prototypes to prove the solution's business value to the customer.
• Orchestrate targeted workshops that drive technical approaches and best practices aligned with the customer's defined business objectives and priorities.
• Present Salesforce Marketing Cloud technology infrastructure, with a deep understanding of the company's platform capabilities, hosting infrastructure, security, and integration capabilities.
• Assist Solutions Engineers in transferring knowledge to ensure successful use of the solution.
• Develop and deliver ongoing enablement, helpful content, repeatable solutions, and tools to support the Solutions Engineering organization.
• Continually participate in product, sales, and procedural trainings and certifications to acquire and maintain the knowledge necessary to be effective in the position.

• The successful candidate will have a strong understanding of digital marketing processes and significant experience developing and delivering data driven marketing solutions.
• Four-year college degree or equivalent experience with demonstrated proficiency.
• 5+ years of proven consulting and solution design experience in working with customers.
• Deep understanding of and passion for the digital marketing landscape.
• Experience designing data flows to ingest, process and export data across multiple systems.
• Experience delivering presentations and demonstrations to senior-level business and technical audiences.
• Experience facilitating customer-focused workshops.
• Excellent time management skills and the ability to support multiple, concurrent projects.
• Can configure an end-to-end solution on the Salesforce platform.
• Continually looking to experiment with and learn new technology
• Understanding of enterprise software sales process and methodologies
• Knowledge of server-side web development design languages, scripting languages, and protocols such as HTML, XML, JavaScript, HTTP, CSS, JSON
• Broad range of experience in large-scale database and data warehousing technology, ETL processes, analytics and cloud technologies.
• Data and CDP Expertise: Salesforce Data Cloud platform experience to support pre-sales engagements.
• AI Knowledge: Experience with machine learning concepts (predictive and generative AI), plus the ability to communicate value to diverse audiences.
• CRM Knowledge: Familiarity with Salesforce CRM and modern data stacks; comfortable discussing governance, security, and integration.
• Understanding of REST API integrations, SDKs.
• Knowledge of scalable computing resources via cloud environments like Amazon web services, Microsoft Azure, and Google cloud platform.
• Understanding of the architecture of cloud-based platforms including SaaS, PaaS, multi-tenancy, multi-tiered infrastructure and application servers.
• This position is defined as a “remote employee" (work from home office), with expected travel to clients and for internal team collaboration: 25% - 50%

• Experience working as an architect, solution engineer, IT consultant or developer in a customer facing role that provided differentiated software technology solutions. We are open to a variety of backgrounds.
• Data Cloud and/or Agentforce implementation experience.
• Expertise in designing and implementing data integrations across various systems.
• Hands-on work with Generative AI, Large Language Models (LLMs), agent-based frameworks, and prompt engineering.
• Proven experience presenting and demonstrating to senior business and technical stakeholders.
• Experience in facilitating and leading customer-focused workshops.
• Familiarity with enterprise software sales processes and techniques.
• Awareness of Data Governance and Privacy regulations.
• Proven experience in a specific field, vertical or market segment is helpful.

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