Lead and manage event execution end-to-end including relationship management with execution agency partners.
Coordinate with internal stakeholders and external agencies to execute on-site, in-person experiences.
Lead the execution of card member package build to drive sales and attendance.
Liaison with the Sapphire line of business, servicing teams, brand, social media, paid media, marketing, and controls teams throughout the event lifecycle
Deliver on goals and objectives for Sapphire events and experiences.
Deliver and readout of key performance indicators for events.
Identify and enable key best practices and innovation opportunities across branded cards
Required qualifications, capabilities, and skills
Bachelor's Degree
5+ years of relevant work experience
Strong project management skills including the ability to prioritize and managing multiple priorities.
Be results-oriented with strong problem-solving skills
Possess strong relationship skills and ability to lead through strong collaboration
Demonstrate they are customer obsessed by leading with the voice of the customer
Have a proven ability to promote a strong risk averse environment, while appropriately delivering what’s best for the customer
Be able to succeed in a fast paced, fluid environment with tight deadlines
Collaborate effectively with management and cross-functional teams, while building strong relationships and being a team player