JPMorgan Payment Lifecycle Analyst - Asia Cash Operations 

Philippines, Quezon City 

988092347

As a Payment Lifecycle Analyst, you will be responsible for completing fund transfer requests and payments received from our clients both financial & non-financial institutions. As a Cash Operations Team Leader, you will be directly responsible for the day-to-day operations, including transaction processing - payments and receivable, ecommerce payments.

Job responsibilities

• Responsible for processing electronic, manual transactions and reconciliations.
• Monitor and ensure timely and accurate processing of transactions, in accordance with established policies and procedures.
• Implement and maintain robust controls and procedures to mitigate operational risks, prevent errors.
• Liaise with internal and external clients.
• Collaborate with cross-functional teams, including Tech, Relationship Manager, Treasury for efficiency and effectiveness in day to day operations
• Follow escalations matrix for identified issues.
• Assist in issue resolution and providing incident report in case of errors.
• Identify training and development needs for team members to enhance their skills and capabilities.
• Cross train across multiple processes.
• Perform product verification tests (PVTs)
• Responsible for driving assigned projects for process improvements

Required qualifications, capabilities and skills

• At least 5 years of post qualification experience or Graduate with Minimum 7 years of work experience in a financial institution.
• Strong knowledge of payment processes, payment systems, and regulatory requirements in the APAC region.
• Working knowledge of various aspects of International Payment Processing Operations.
• Working/Expert Knowledge of SWIFT / ISO & international payment conventions & practices is a must.
• Excellent analytical, problem-solving, and decision-making skills.
• Strong project management, and analytical skills.
• Effective communication and interpersonal skills, with the ability to collaborate with diverse stakeholders at all levels.
• Demonstrated ability to drive process improvements, optimize operational efficiency, and ensure adherence to compliance standards.
• Strong organizational and prioritization skills, detail-oriented, and strong interpersonal skills
• Fluent written and verbal communication skills in English.

Preferred qualifications, capabilities and skills

• Background on support functions is a plus with strong client service experience