JPMorgan Cash Operations - Payment Lifecycle Specialist IV 

Philippines, Quezon City 

629541908

Asia Core Cash Operations is responsible for completing fund transfer requests/payments received from our clients both financial & non-financial institutions.

As a Payment Lifecycle Specialist IV within Cash Operations, you will be responsible for the day to day operations, including transaction processing – payments and receivable; You will be responsible for understanding the key metrics and risk components and support the operations lead to meet the financial goals and objectives put forth by the LOB.

Job Responsibilities

• Working/Expert Knowledge of SWIFTS / ISO & international payment / Local ACH/GIRO payment conventions & practices
• Monitor and process transactions. Ensure that transactions are completed accurately and that high value, urgent transactions are prioritized.
• Complete accurately the tasks assigned for the process within the cut-off time. 2. Ensure that the checklist is followed and queue is monitored at all times.
• Monitor and respond to email correspondence from In-country and both internal and external clients.
• Assist in resolution of SWIFT / Client queries
• Proactive and timely escalation of matters
• Complete all mandatory trainings assigned prior to set due date.
• Cross training on multiple Asia Cash processes
• Perform product verification tests (PVTs) on the system as and when required.
• Provide process improvements to enhance the system and participate in projects call as and when needed.
• Deliver on reports and administrative tasks assigned.

Required qualifications, skills, and capabilities

• Full understanding of Treasury Services business, operations
• Minimum of 2 years Cash Operations/Product experience
• Understanding of and experience in payment processes and products
• Willingness to take ownership and accountability to deliver business goals – execution to achieve specific desired results.
• Strong commitment to providing high standards of quality client service
• Ability to communicate pro-actively with internal and external business partner
• Create and Manage MIS and Reporting