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As aat Capital One, you will drive strategy and execute on high priority projects for the company. You will work with smart and passionate people to deliver results that have a direct impact on the company’s bottom line. You will take on important and exciting responsibility from day one, working with key stakeholders across the company. You will be challenged to excel and lead alongside the brightest talent in the industry and be rewarded for your achievements.
Key responsibilities include:
Elevate and champion Enterprise Data customer support agenda
Develop sustainable feedback loops to address customer challenges
Provide differentiated support experiences for key moments
Display strong consulting and collaboration skills to work with partners to understand business problems and focus on bringing issues to resolution
Demonstrate outstanding communication and partnership skills with key stakeholders across all levels to manage, inform, and influence outcomes
Identify ways to improve and streamline business processes
Demonstrate organizational agility to adapt to changing demands and work in a dynamic environment
Proactively find opportunities for customers to gain additional value out of target state tools & platforms
We want you if you are:
Extremely organized with strong task coordination, and time management skills to drive and deliver results
Able to handle ambiguity and able to dive deep without losing sight of the project’s direction and commitment
Experienced communicating and influencing senior leaders and partners
Basic Qualifications:
Preferred qualifications
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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