Citi Group CitiService® CORP Officer maternity cover 

Hungary 

972007312

By joining Citi, you will become part of a global organization whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

The role requires focus on day-to-day execution of specific TTS CitiService® functions to support our client base, banks and other third parties in an efficient and timely manner to ensure cohesive execution.

What you’ll do

• Ensures customer inquiries are responded in an efficient and timely manner via phone and email, maintaining compliance with departmental standards
• Develop and maintain client portfolio through regular interactions
• Effectively liaise with other local and cross border internal teams and departments
• Conduct necessary analyses to address client needs
• Proactively inform clients about problems (system failures, market issues) and provide regular resolution updates
• Serve as the first-line point of contact for internal partners and external clients, interacting with key teams to identify and resolve issues

What we’ll need from you

• University degree/or secondary school with relevant experience
• 0-2 years of relevant service or banking experience is benefit
• Computer proficiency
• Fluent English and native or C1 Hungarian language knowledge (advantage but not mandatory: Korean/Mandarin C1 language knowledge)
• High level of client service orientation, creativity, initiative and flexibility
• Good interpersonal and communication skills
• Proven investigative and analytical skills
• Demonstrated ability to drive results in a fast-paced, goal-oriented environment

By joining Citi Hungary, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive compensation package and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well:

• Cafeteria Program
• Home Office Allowance (for colleagues working in hybrid work models)
• Paid Parental Leave Program (maternity and paternity leave)
• Private Medical Care Program and onsite medical rooms at our offices
• Pension Plan Contribution to voluntary pension fund
• Group Life Insurance
• Employee Assistance Program
• Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed
• Flexible work arrangements to support you in managing work - life balance
• Career progression opportunities across geographies and business lines
• Socially active employee communities with diverse networking opportunities

• Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

Time Type:

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