Intuit Global Business Operations Lead PACE Payroll 

Kenya, Nairobi County, Nairobi 

951279816

In this role you will have the opportunity to:

• Drive execution across all workstreams of the priority to ensure we deliver outcomes
• Define and manage op mechs and operationalize tools and processes for the team
• Identify and escalate risks, issues and dependencies to ensure the team can execute with velocity
• Track progress against outcomes and provide regular updates to sponsors and P&P Leadership
• Recommend changes needed to facilitate progress of deliverables and outcomes

• You will lead and drive operations planning and execution in partnership with cross-functional groups such as Payroll, Finance, Technology, Benefits, Compensation, Legal, and our third-party partner, ADP, with members located around the globe, to deliver successful business outcomes.
• You will be a thought partner to the PACE team and program sponsors on best practices, requirements, and risks for implementing operational changes.
• You will drive your operations team to deliver strategic outcomes; manage dependencies and remove obstacles that stand between your team and business success.
• You are expected to lead operational work and changes using best practices for initiating, planning, and executing critical cross-functional programs end-to-end.
• You will drive roadmaps and dashboards across complex, multi-phase programs involving multiple contributing teams.
• You build relationships spanning all organizational levels and leverage those relationships to deliver successful operational changes.
• You look around corners to anticipate risks and proactively manage these risks before they become blockers.
• You foster collaboration and shared accountability for outcomes with appropriate P&P functions and other functional internal and external partners.
• You will drive increased rigor and adoption across programs and facilitate teams transitioning to high-performing teams.
• You will see the big picture and ensure processes scale appropriately with the organization.

• 8+ years of operational management experience in a technology company, with direct experience working with multiple cross-functional teams.
• Payroll expertise and/or experience working with payroll service providers is a plus.
• Proven ability to quickly earn the trust of sponsors and key stakeholders; mobilize and motivate teams; set direction and approach; resolve conflict; deliver tough messages with grace; execute with limited information and ambiguity; lead and drive change while keeping teams engaged and motivated.
• Thrive in a culture of ownership, delivery, and innovation.
• Comfortable leading with and between the tactical and strategic.
• Excellent balance of people, organizational, marketing, and technical skills, and can execute and deliver successfully in situations where authority is not a given.
• Experience with stakeholder management.
• Ability to communicate at all levels of the organization with clarity and precision both written and verbally, in a fast-paced and agile environment.
• Effective presenter, negotiator, collaborator - regardless of organizational structure or hierarchy.
• Ability to lead and work in an unpredictable and rapidly changing environment.
• Professional team player with strong leadership and interpersonal skills.
• BA/BS degree is in Business, Human Resources, Computer Science, Engineering, or related fields is desired.

Tools

• Highly skilled in the creation of program plans, presentations, roadmaps, dashboards, stakeholder communications and other documents.
• High attention to detail with ability to synthesize information from multiple sources and distill it in crisp, clear language appropriate for a variety of audiences including technology and business executives.
• Advanced proficiency in the use of Microsoft Office tools (Word, Excel, PowerPoint, Visio, Project, and SharePoint) required.
• Working knowledge of Project Management, Lifecycle Management and Agile tools.