Intuit Principal Business Operations Manager 

Kenya, Nairobi County, Nairobi 

677986889

Mountain View, CA $191,000- $258,500

New York, NY $185,000-$250,500This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at

• Strategy development: Develop and implement a long-term strategy for our Money In business, encompassing invoicing and payments.
• Operational oversight: Monitor and improve key performance metrics for the Money In business, leveraging data analytics to drive performance and reliability.
• Uncover opportunity: Dive deep into the performance drivers to uncover opportunities to accelerate growth.
• Cross-functional leadership: Partner with various teams to evaluate and enhance our service offering, focusing on customer experience, operational efficiency, and regulatory compliance.
• Process optimization: Identify opportunities for workflow automation and innovative solutions to optimize new and existing processes.
• Project leadership: Spearhead internal projects to expand and refine our Money In capabilities.
• Stakeholder communication: Serve as the conduit between the Money In business and other GBSG & Intuit businesses, ensuring alignment on priorities, progress, and challenges.
• Team mentorship: Mentor and develop a high-performing cross-functional team, instilling a culture of analytic rigor across the Money In org.

• 10+ years of experience in strategy & business operations, management consulting, or strategic roles within high-growth environments
• Experience with a leading consulting firm (McKinsey, BCG, Bain) is strongly desired. FinTech and/or SaaS experience is a plus.
• Leadership: Proven ability to influence and lead cross-functional teams, build trust, and drive outcomes in a matrixed organization.
• Strategic thinking: Strong capability to translate strategic plans into actionable tasks, ensuring project completion and alignment with business goals
• Problem Solving: Exceptional critical thinking and problem-solving skills, including data-driven decision making
• Technical Acumen: Understanding of payment systems and money movement (including credit cards) is a plus
• Communication: Excellent presentation and storytelling abilities, comfortable with facilitating workshops and business reviews with executives and teams
• SQL skills (i.e., ability to self-serve on data needs for ad hoc analyses) are a plus
• Education: Undergraduate degree in a technical, math, or science discipline or equivalent relevant experience; MBA or advanced degree preferred.