Bank Of America Cyber Crime Specialist 

United States, Illinois, Chicago 

936258966

This job is responsible for managing the reduction of cyber crime risk to customers and clients through innovation, identification, and disruption to protect the bank's digital brand and deliver targeted education and awareness. Key responsibilities include making cyber crime harder and less profitable​, and increasing resiliency to cyber crimes in clients and customers.

This role is expected to help consolidate, coordinate, and escalate issues to management in a timely manner with appropriate understanding of how cyber incidents impact our partners, clients, and the bank. This role requires critical thinking and investigative mindset coupled effective written, and verbal communication skills.

The role is often high visibility at the global level including interacting with and providing direct updates to executives and senior leadership stakeholders. It is important to understand the workings of the bank’s Global Information Security organization.

Required Qualifications:

· Wide background knowledge of information security and risk management

· Familiarity with handling Information Security related events and incidents

· Ability to interface with clients and represent the Bank, abiding by client communication guidelines, navigating between supporting the needs of the client, the needs of the relationship management team, and addressing underlying risks.

· Experience in an operations focused role with cyber incident response experience being ideal.

· Strong analytical skills/problem solving/conceptual thinking/attention to detail

· Able to work in a collaborative environment.

· An excellent verbal and written communicator who can adapt to their audience

· Ability to discern underlying information security risks and emerging threats

· Must be able to explain threats, risks, and observations to non-experts

· Leadership skills and qualities which enable you to work with peers and various levels of management both within and outside of the organization

· Proficient in MS Office (Word, Excel, PowerPoint)

Desired Qualifications:

· 2-8 years of information security experience

· CISM, CISSP or other information security certifications

· Familiarity with network security vulnerabilities, exploits, malware, and digital forensics desirable

· Experience working with customers and clients

· Experience researching information through open-source intelligence (OSINT)

· Experience with the JIRA Service Management (JSM) or other case management systems

· Working knowledge of general bank policies, programs, and procedures