Bank Of America Cyber Crime Senior Specialist - Digital Brand 

United States, Illinois, Chicago 

311994812

This job is responsible for leading the reduction of cyber crime risk to customers and clients through innovation, identification, and disruption to protect the bank's digital brand and deliver targeted education and awareness. Key responsibilities include making cyber crime harder and less profitable​, driving industry and government collaboration, and increasing resiliency to cyber crimes in clients and customers.

Qualifications:

• Previous experience managing or supervising complex and large phone systems, including POTS and VOIP
• Experience with the detection, monitoring, mitigation, and takedown of phone numbers or systems that are used in voice-based or SMS-based attacks leading to cyber crime is required.
• Familiarity with Jira
• Knowledge of running Proofs of Concept and vendor management
• 3-5 years of experience in cyber fraud, cyber crime analysis, threat intelligence, or cyber threat evaluation.
• Strong understanding of cyber crime tactics, techniques, and procedures (TTPs).
• Proficiency in cybersecurity tools such as SIEM, IDS/IPS and threat intelligence platforms.
• Familiarity with cyber crime laws, regulations, and compliance standards.
• Excellent analytical, problem-solving, and decision-making skills.
• Strong communication and reporting skills, with the ability to explain technical information to non-technical stakeholders, and previous experience dealing with telecommunications companies and industry.

Preferred Qualifications:

• Knowledge of protocols, laws, and regulations focused on the telecommunications industry is a plus, for example familiarity with STIR/SHAKEN or the Telecommunications Act of 1996 are and an added bonus.
• Technical familiarity with the various channels used to transmit and receive analog and digital voice and messaging systems across the globe is required to take on this challenging role as a leader of digital brand protection of voice and messaging communications for Bank of America customers and associates.
• Bachelor’s degree in Cybersecurity, Information Technology, Computer Science, or a related field.

Skills:

• Cyber Security
• Data and Trend Analysis
• Innovative Thinking
• Problem Solving
• Threat Analysis
• Analytical Thinking
• Controls Management
• Customer and Client Focus
• Decision Making
• Process Management
• Business Intelligence
• Drives Engagement
• Interpret Relevant Laws, Rules, and Regulations
• Solution Delivery Process
• Vendor Management

1st shift (United States of America)