Bank Of America Transaction Management Ops Analyst - Uncovered 

United States, Texas, Dallas 

918939183

This job is responsible for moderately complex transaction and fulfillment processing, including the movement of assets into and out of accounts. Key responsibilities include reconciliation, settlement, and trade and transfer support, and providing quality service and operations support for internal business partners and external clients, in accordance with established guidelines and procedures. Job expectations include handling in operational processes which may carry medium to high levels of monetary risk and assisting in training less experienced team members.

Responsibilities:

• Performs moderately complex transaction processing and reconciliation with medium to large monetary impact according to the established written guidelines and procedures
• Responds to moderately complex client inquiries via numerous channels to support operational efficiency and quality client service
• Responsible for the analysis and resolution of moderately complex transactions requiring escalations and exceptions
• Proactively identifies risk and opportunities for process improvements based on an understanding of how the work impacts other operational units

Skills:

• Attention to Detail
• Customer and Client Focus
• Oral Communications
• Prioritization
• Problem Solving
• Account Management
• Analytical Thinking
• Coaching
• Written Communications
• Mentoring
• Research
• Result Orientation

Required Skills:

• Ability to pick up new concepts and routines quickly.
• Excellent written and verbal communication skills.
• Flexibility to work in an evolving environment
• Organizational and time management skills to meet intraday deadlines
• Demonstrate logical, systematic approach to problem solving
• Communicate in concise, clear, and professional manner
• Working knowledge of Security Market Data information and or Securities Operations functions are required.
• Exposure to Bloomberg, FT Interactive, DTC and Bank of New York Mellon are preferred.

Desired Skills:

• Previous experience in financial services, especially within operations
• A good working knowledge of all Asset Types
• Securities Industry experience is preferred.

1st shift (United States of America)